How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Your NRG Reviews

Displaying all 18,419 reviews

Dr Rod Mc Connell

Feefo Verified

5 years ago

What Dr Rod Mc Connell said about Your NRG:

On time, helpful, right price

Gordon

Your NRG

5 years ago

Thanks

Mr Simon Johnson (BoilerJuice)

Feefo Verified

5 years ago

What Mr Simon Johnson (BoilerJuice) said about Your NRG:

all good, but I asked for mid sized tanker and got a full sized one, which doesn't fit down our drive easily

Gordon

Your NRG

5 years ago

Hello, thank you for your feedback. I have amended your account so that we plan your future deliveries on our smaller tanker in future. We are sorry for the inconvenience. Thanks, LD.

Trusted Customer

Feefo Verified

5 years ago

Very friendly and helpful. Had the best price for home heating oil, out of all the companies that supply in my area.

Gordon

Your NRG

5 years ago

Thanks for letting us know, we look forward to delivering your oil again soon! LD

Mr Philip Dawes

Feefo Verified

5 years ago

What Mr Philip Dawes said about Your NRG:

10 order means within 10 days not on day 10

Gordon

Your NRG

5 years ago

Good afternoon, thank you for taking the time to respond to our feedback survey. As discussed recently, we can offer such a competitive price on a 10 day delivery window as it allows our transport team the flexibility within the routing. I checked and your order was delivered two days before the promised end date, going forward we will ensure you receive a notification the night before. Thanks

Mrs Valerie Lanceley

Feefo Verified

Northallerton

5 years ago

What Mrs Valerie Lanceley said about Your NRG:

Very efficient and helpful. Competitive prices as well.

Gordon

Your NRG

5 years ago

Hello, we are pleased to hear you are happy with our service! Thank you for letting us know. LD

Mrs PAULA DREW

Feefo Verified

5 years ago

What Mrs PAULA DREW said about Your NRG:

Reliable and Effecient

Very reliable and competitive on price, online ordering is simple and easy to use, but the staff are courtesy and professional if you have to call. Well Done NRG!

Gordon

Your NRG

5 years ago

Thank you for letting us know about your recent experience online, we really appreciate your feedback. LD

Mr Michael Hutchinson

Feefo Verified

5 years ago

What Mr Michael Hutchinson said about Your NRG:

Excellent service

Gordon

Your NRG

5 years ago

Thank you for your 5* review, LD

MRS WELLER

Feefo Verified

BEDFORD

5 years ago

What MRS WELLER said about Your NRG:

Easy to order, and oil delivered promptly and efficiently.

Gordon

Your NRG

5 years ago

Thank you for your feedback, we look forward to delivering to you soon. LD

Mrs Shirley Murkin

Feefo Verified

Barrow ip295dy

5 years ago

What Mrs Shirley Murkin said about Your NRG:

Always satisfactory, drivers very professional and helpfjl

Yes not a problem.

Gordon

Your NRG

5 years ago

Hello, thank you for your feedback, we really appreciate it and will be sure to pass your 5* review onto our helpful drivers. LD

Mr Healey

Feefo Verified

5 years ago

What Mr Healey said about Your NRG:

Too many emails

The delivery in May was fine, thank you, but too many emails now, too much marketing hype since, too many OTT claims on prices.

Gordon

Your NRG

5 years ago

We appreciate your feedback as we are always looking for ways to improve our business. Our marketing manager will be really sad to hear that you are not a fan of our emails :(