Your service started off well when we were a new customer, but recently prices have gone up too much and availability is also poor.
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Trusted Customer
Feefo Verified
5 years ago
Great sorted quickly
Bethany
Your NRG
5 years ago
Hello,
Thank you for your feedback! We are delighted to hear that you have had a positive experience with Oil NRG.
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CU
Customer
Feefo Verified
5 years ago
What Customer said about Your NRG:
Helpful driver.
Efficient service
Bethany
Your NRG
5 years ago
Hi,
Thank you for providing us with feedback we really appreciate it. We will pass your regards to our driver.
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DA
DAWN
Feefo Verified
5 years ago
What DAWN said about Your NRG:
Great service
Efficient as ever
Bethany
Your NRG
5 years ago
Hi Dawn,
Many thanks for sharing your feedback with us. We are delighted that you had a positive experience with Oil NRG!
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Trusted Customer
Feefo Verified
5 years ago
Competitive and efficient heating oil suppliers.
NRG has a very clear on-line ordering system and their delivery service is quick and efficient. I always check their price against other local suppliers and so far it remains competitive.
Gordon
Your NRG
5 years ago
Good Afternoon,
Thank you for sharing your feedback. We are delighted that you had a great experience with us!
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Trusted Customer
Feefo Verified
5 years ago
The delivery was on time. Our Church oil tank is locked and the depot have a set of keys for the driver to bring with the delivery. However, on the last 2 deliveries the driver did not have the keys...
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Gordon
Your NRG
5 years ago
Good afternoon, firstly thank you very much for taking the time to respond to our feedback request, we are always looking for ways to improve our service. We are sorry that we could not access your tank on previous deliveries. I have placed a note on your account for the next sales agent to speak to transport prior to delivery in future. Although I have placed a note on the account, we would be most grateful if you could remind us when you call to place an order so that we can ensure we notify the planning team. Thanks again, LD.
Trusted Customer
5 years ago
Thank you for your prompt response and comments.
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MV
Mr B & Mrs J A Veitch
Feefo Verified
5 years ago
What Mr B & Mrs J A Veitch said about Your NRG:
Delivered domestic oil very quietly early morning.we were still in bed and didn’t hear a thing,
Gordon
Your NRG
5 years ago
Hello, thanks for your feedback!
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MK
Mr Kevin & Margaret Knights
Feefo Verified
5 years ago
What Mr Kevin & Margaret Knights said about Your NRG:
Easy contact on the phone, Pleasant and polite delivery person. A good price negotiated though our village group
Gordon
Your NRG
5 years ago
Hi Kevin & Margaret, thank you for your feedback, we will pass your thanks to our delivery team.
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Trusted Customer
Feefo Verified
5 years ago
Good service, easy ordering and delivery on time.
Gordon
Your NRG
5 years ago
Thank you for your feedback!
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MW
Mr Stuart Willis
Feefo Verified
5 years ago
What Mr Stuart Willis said about Your NRG:
Ordered online with no fuss, delivery was earlier than expected, good service all round
Gordon
Your NRG
5 years ago
Hi Stuart, thanks for telling us about your experience, we appreciate your feedback.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.