The fuel was delivered on the stated day. Driver very polite and friendly.I would recommend to friends
Bethany
Your NRG
4 years ago
Hello,
Thank you for your custom taking your time to leave us a review, we are delighted that you had an overall positive experience with us. It is great to hear that you would recommend us to your friends!
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GK
Graham King
Feefo Verified
LE14 4LP
4 years ago
What Graham King said about Your NRG:
The delivery of oil was impeccable. However, I had also asked for some attention to the capacity gauge, but nothing happened.
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PJ
Paul Johnston
Feefo Verified
4 years ago
What Paul Johnston said about Your NRG:
Professional service all round.
Competitive price, e-mail for delivery date and phone call on the day were good and the friendly driver was a bonus..
Bethany
Your NRG
4 years ago
Hello Paul,
We are really pleased that you had an overall positive experience with us. It is great to hear that you received a competitive price and that you found our delivery updates to be helpful. Thank you for taking your time to leave us a review, we highly value your feedback.
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GM
G Mason
Feefo Verified
4 years ago
What G Mason said about Your NRG:
Good performance in a crisis.
Contacted me when delivery delayed due to HGV and tanker driver crisis, then met the revised delivery time precisely. Star performer.
Bethany
Your NRG
4 years ago
Hello Mr Mason,
Firstly, we would like to apologise again that we were unable to deliver your oil and originally planned due to unforeseen circumstances. We are however delighted to hear that you received your oil promptly on the revised date as expected, and had an overall positive experience with us. Thank you for taking your time to leave us a review, we really appreciate your custom and feedback.
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DH
David Hardaker
Feefo Verified
4 years ago
What David Hardaker said about Your NRG:
Good service
Delivery was well within time specified and went smoothly with pleasent driver. I would use again.
Bethany
Your NRG
4 years ago
Hi David,
It is really great to hear that you would use us again; we are delighted that you had an overall positive experience with us. Thank you for leaving us a review, I will make sure that I pass your appreciation onto our driver.
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CU
Customer
Feefo Verified
4 years ago
What Customer said about Your NRG:
First rate very helpful and prompt deliveries
Bethany
Your NRG
4 years ago
Hello,
It is great to hear that you are pleased with your experience with us. We are really happy that we were able to meet your oil requirements promptly. Thank you for taking your time to leave us a review, we really appreciate your feedback.
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CU
Customer
Feefo Verified
4 years ago
What Customer said about Your NRG:
First class very helpful and prompt deliveries as requested can not ask for more
Bethany
Your NRG
4 years ago
Hello,
Thank you for your custom and for providing us with feedback, we are delighted that you had an all round positive experience with us. It is great to hear that your oil was delivered efficiently as you requested.
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PW
Patricia WhelanCustomer
Feefo Verified
Near Bury St Edmunds
4 years ago
What Patricia WhelanCustomer said about Your NRG:
Excellent service
An excellent service . Easy to order online. Drivers always courteous and helpful.
Deliveries as arranged. Prompt if necessary.
Customer service efficient.
Bethany
Your NRG
4 years ago
Hello,
We are really pleased that you had an overall positive experience with us. It is great to hear that you found our ordering process to be smooth and customer service to be efficient. We are glad that your oil was delivered promptly, as you expected. Thank you for taking your time to leave us a review, we highly value your feedback.
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Trusted Customer
Feefo Verified
5 years ago
Seamless
Kept us informed pretty well considering the current delivery difficulties and the actual delivery experience on the day was seamless and rapid. We are newbies to the process and to Oil NRG and were...
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Bethany
Your NRG
4 years ago
Hello,
First of all thank you very much for your kind words I will be sure to pass your appreciation onto the relevant members of staff and our driver. Despite the current difficult circumstances which we are facing, we continuously strive to deliver a seamless service to our customers, therefore it is great to hear when we have done just that. We are delighted that we were able to make the process of sourcing oil, that little bit easier. Thank you for your custom and taking your time to leave us a review, we really appreciate your feedback.
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SI
Sinclair
Feefo Verified
5 years ago
What Sinclair said about Your NRG:
Very efficient
Very efficient… kept me updated, great service
Bethany
Your NRG
4 years ago
Hello,
It is great to hear that your oil was delivered efficiently and overall you were happy with the service that you received from us. We are happy that you found our delivery update process helpful. Thank you for leaving us a review, we really appreciate your feedback.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.