Excellent service texted before delivery came on the tight day driver great
Bethany
Your NRG
4 years ago
Hello Ralph,
We are really pleased that you had an overall positive experience with us. It is great to hear that your oil was delivered efficiently and you found our delivery updates to be helpful. Thank you for your review, I will make sure to pass your appreciation onto our delivery driver.
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Customer
Feefo Verified
4 years ago
What Customer said about Your NRG:
very good. it arrived in time and the operator was very polite and friendly
Bethany
Your NRG
4 years ago
Hello,
We are really pleased that your oil arrived as and when you expected it to. I will make sure I pass your kind words onto the relevant members of staff. Thank you for taking your time to leave us a review, we highly value your feedback.
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JC
J Campbell
Feefo Verified
4 years ago
What J Campbell said about Your NRG:
Excellent!
Bethany
Your NRG
4 years ago
Hello,
Thank you for your feedback, we are really pleased to hear that you had an overall excellent experience with us!
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NL
NATALIE LONGBOTTOM
Feefo Verified
4 years ago
What NATALIE LONGBOTTOM said about Your NRG:
Excellent service and great communication
Bethany
Your NRG
4 years ago
Hello Natalie,
Thank you for taking your time to leave us a review, we highly value your feedback. We are delighted to hear that you had an overall positive experience with us and you found our frequent communication to be helpful.
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BW
Barbara Devonshire-Ward
Feefo Verified
4 years ago
What Barbara Devonshire-Ward said about Your NRG:
First Class Service
First Class service. Easy to order, simple to complete and prompt delivery.
Bethany
Your NRG
4 years ago
Hello Barbara,
We are really happy that you found our ordering process to be smooth and simple to complete. We are delighted to hear that we were able to fulfill your oil needs promptly by delivering a first class service. Thank you for your custom and taking your time to provide us with feedback.
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Trusted Customer
Feefo Verified
4 years ago
Excellent
Excellent service, the driver was very friendly and polite.
Bethany
Your NRG
4 years ago
Hello,
We are really pleased that you had a positive experience with us and we are delighted to hear that your oil was delivered with a smile by one of our friendly delivery drivers. I will make sure that I pass your appreciation onto them. Thank you for leaving us a review, we appreciate your feedback.
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Trusted Customer
Feefo Verified
4 years ago
Great service
Bethany
Your NRG
4 years ago
Hello,
Thank you very much for taking your time to leave us a review. We are really pleased that you had an overall positive experience with Oil NRG.
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JP
Julie Pennal
Feefo Verified
Ferryhill
4 years ago
What Julie Pennal said about Your NRG:
Oil Delivery!
Excellent service as always!đ
Bethany
Your NRG
4 years ago
Hi,
We are delighted that you had an overall positive experience with Oil NRG. It is great to hear when our customers receive a excellent service from us repeatedly, as delivering this kind of customer service is something that we pride ourselves on. Thank you for your custom and taking your time to leave us a review!
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CU
Customer
Feefo Verified
4 years ago
What Customer said about Your NRG:
great friendly drivers
Bethany
Your NRG
4 years ago
Hello,
Thank you for taking your time to leave us a review, we highly value your feedback. We are really pleased that your oil was delivered, with a smile, by one of our friendly drivers.
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Trusted Customer
Feefo Verified
4 years ago
4 wheeler needed not 6
I ordered a 4 wheeler because of very narrow drive. A 6 wheeler was sent so great difficulty my neighbour and I got our oil thanks to helpfulndriver James. Please send 4 wheeler next time.
Laura Dawkins
Your NRG
4 years ago
Thank you for your feedback. Unfortunately, our 4 wheeler vehicle was broken down in Bedford and we did not want to leave our customers without any heating oil so rather than to delay delivery, we decided we would attempt on a 6 wheeler for you instead. I'm so pleased we managed to deliver your heating oil, we have a note on the account that it is a 4 wheeler delivery for future and hopefully we will not have any problems again. Thanks, Laura.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.