How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

NST Reviews | Customer Service Reviews for https://www.feefo.com/reviews/nst-travel-group | Feefo

Displaying all 522 reviews

Mrs. Sally Curran

Feefo Verified

Leeds

1 year ago

What Mrs. Sally Curran said about NST:

Greta trip. Well supported by team NST.

Staff always responded quickly to my email queries. On the day of the trip we were met with an accident on the road which meant that we would miss the scheduled ferry. NST contacted me to reassure...

Holly

NST

1 year ago

Hello, thanks for taking the time to leave a reply, we really appreciate your feedback. I'm glad to hear that our team were able to help you in changing circumstances. We hope to work with you again soon, Holly - NST.

Mr Andy Poole

Feefo Verified

1 year ago

Holly

NST

1 year ago

Thank you for taking the time to leave a review, Holly - NST.

Mrs. Kerry Hall

Feefo Verified

St Andrews

2 years ago

What Mrs. Kerry Hall said about NST:

School Disneyland Trip

It was fairly successful the only thing is that the contact kept changing, but everything ran smoothly and the pupils loved every moment.

Holly

NST

2 years ago

Thank you for taking the time to leave a reply, it's brilliant to hear that your pupils had a memorable time! Holly - NST.

Trusted Customer

Feefo Verified

2 years ago

Holly

NST

2 years ago

Thank you for taking the time to leave a reply - Holly, NST.

Ms. Karis Pointing

Feefo Verified

2 years ago

Holly

NST

2 years ago

Thank you for providing feedback, we hope you had an enriching educational experience with NST! Holly - NST.

Mr Adam Corbridge

Feefo Verified

Lancashire

2 years ago

What Mr Adam Corbridge said about NST:

Great service and value for money

I have worked with NST for the past 8 years and have always found they are quick to answer queries. They promptly respond and have always tried to ensure the trip meets all of my requirements.

Holly

NST

2 years ago

Thank you very much for taking the time to leave a review. We appreciate your loyalty and hope to work with you again soon. Holly - NST.

Trusted Customer

Feefo Verified

2 years ago

New York

Excellent service provided by all the team

Holly

NST

2 years ago

Thank you very much for leaving feedback. We are delighted that you received excellent service from our experienced team. Thanks - Holly, NST.

Mrs. Kirsty Churchill

Feefo Verified

Preston

2 years ago

What Mrs. Kirsty Churchill said about NST:

Cardinal Newman Italy Trip 2024

Clare D'Volls was excellent - the tour worked very well and when we had minor hicups they were dealt with quickly and effectively.

Holly

NST

2 years ago

Thank you very much for leaving feedback, we will pass on your comment to Clare. Our expert team are able to help with any issues throughout the trip process and it's great to hear that they were able to help your quickly and effectively. Thanks - Holly, NST.

Trusted Customer

Feefo Verified

2 years ago

Holly

NST

2 years ago

Thank you very much for leaving feedback, we hope to work with you again soon to create a tailor-made school for your students. Holly - NST.

Trusted Customer

Feefo Verified

2 years ago

SEND AMSTERDAM

they were good and efficient - also they were patient as we had only used the service once before

Holly

NST

2 years ago

Thanks very much for leaving feedback, it's great to hear that our team were able to help you and we hope to work with you again soon. Holly - NST.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo