How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Novuna Vehicle Solutions Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 402 reviews

Ian Hay

Feefo Verified

GBR

9 months ago

What Ian Hay said about Novuna Vehicle Solutions:

Great service, communication not so good.

The service has been generally very good, with queries answered well and car repairs and services efficiently organised. There was some confusion about our extension to our lease. this has now been...

Charlie

Novuna Vehicle Solutions

9 months ago

Thank you for this great feedback, Ian! We're so pleased to read of the good service you received throughout the lease. I confirm the emails you have received are automated and should advise that no action is required if you have extended the lease. Please reach out to me at feedback@novunavehiclesolutions.co.uk if you require any further assistance. Best wishes, Charlie - Novuna Vehicle Solutions.

Grant Willett

Feefo Verified

Manchester

9 months ago

What Grant Willett said about Novuna Vehicle Solutions:

Good service, helpful 👍

Charlie

Novuna Vehicle Solutions

9 months ago

Hi Grant, thank you for the five stars! We're so pleased to read of the helpful assistance the team provided. Best wishes, Charlie - Novuna Vehicle Solutions.

Trusted Customer

Feefo Verified

9 months ago

Professional

Charlie

Novuna Vehicle Solutions

9 months ago

Hi there, thank you for the five stars! We're so pleased to learn of the professional service you received. Best wishes, Charlie - Novuna Vehicle Solutions.

Paul Green

Feefo Verified

9 months ago

What Paul Green said about Novuna Vehicle Solutions:

professional and acted quickly upon request

Charlie

Novuna Vehicle Solutions

9 months ago

Hi Paul, thank you for the five star review! We're so pleased to read of the speedy and professional assistance you received from the team. Best wishes, Charlie - Novuna Vehicle Solutions.

Trusted Customer

Feefo Verified

9 months ago

Overall Good

Quick and efficient , good service.

Charlie

Novuna Vehicle Solutions

9 months ago

Hi there, thank you for taking the time to leave us your valuable feedback. We're so glad to learn of the good service you received. Best wishes, Charlie.

Trusted Customer

9 months ago

All Good

Trusted Customer

Feefo Verified

9 months ago

Charlie

Novuna Vehicle Solutions

9 months ago

Hi there, thank you for the five stars! Best wishes, Charlie - Novuna Vehicle Solutions.

Steve Jones

Feefo Verified

9 months ago

What Steve Jones said about Novuna Vehicle Solutions:

very professional and direct to resolve my query.

Charlie

Novuna Vehicle Solutions

9 months ago

Hi Steve, thank you for the five stars! We're delighted to read of the professional assistance you received from the team. Best wishes, Charlie - Novuna Vehicle Solutions.

Trusted Customer

Feefo Verified

9 months ago

Good lease of company to deal with.

All personnel are well informed, friendly and very efficient. Queries are dealt with promptly and actions promised are carried out without delay.

Charlie

Novuna Vehicle Solutions

9 months ago

Hi there, thank you for taking the time to tell us about your five star experience! Best wishes, Charlie - Novuna Vehicle Solutions.

Trusted Customer

Feefo Verified

9 months ago

Excellent Service

The service was top notch

Charlie

Novuna Vehicle Solutions

9 months ago

Hi there, thank you for taking the time to leave a five star review! Best wishes, Charlie - Novuna Vehicle Solutions.

Matthew Harris

Feefo Verified

9 months ago

What Matthew Harris said about Novuna Vehicle Solutions:

Excellent Service

Excellent Service as always by Novuna

Charlie

Novuna Vehicle Solutions

9 months ago

Hi Matthew, thank you for taking the time to leave a five star review! Best wishes, Charlie - Novuna Vehicle Solutions.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo