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Novuna Vehicle Solutions Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 402 reviews

Trusted Customer

Feefo Verified

5 years ago

Very helpful, considerate and polite. Clear explanations. Prompt communication

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Mohammed

Feefo Verified

Luton

5 years ago

What Mohammed said about Novuna Vehicle Solutions:

Good product knowledge and friendly service.

Professional.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Mohammed, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Matthew

Feefo Verified

Lincolnshire

5 years ago

What Matthew said about Novuna Vehicle Solutions:

Security worries

This was my first time hiring, I was unsure of the security aspects of texts and emails. Thankfully a couple of calls helped. Looking back it was me worrying, not Hitachi at fault.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Matthew, it is greatly appreciated! We hope you love your new Audi A6! Kind regards, SophieHCVS Marketing Team

Trusted Customer

Feefo Verified

5 years ago

A can do approach

A very good experience. Needed the car swiftly with very limited availability nationally. Nick located one and the paperwork progressed to a successful conclusion. The only niggle was a lack of...

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Peter James

Feefo Verified

5 years ago

What Peter James said about Novuna Vehicle Solutions:

Very good communication and friendly service. Sorted out any questions I had very quickly.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new DS 7! Kind regards, Sophie

Chris

Feefo Verified

5 years ago

What Chris said about Novuna Vehicle Solutions:

Inaccurate lead time

Vehicle ordered with a lead time of 6-8 weeks. Now been 8 weeks and still no update of an expected delivery date

Sophie

Novuna Vehicle Solutions

5 years ago

Hi Chris, firstly thank you for taking the time to leave us your review. I’m sorry to hear that there has been some miscommunication around your Tesla Model 3; if this is something you would like to discuss further, please do get in touch directly with our Sales team on 03330606426. ^thank you, Sophie HCVS Marketing Team

Trusted Customer

Feefo Verified

5 years ago

Great service and order process so far!

So far a big thumbs up in communication and very easy order process. The representative was really great, friendly and very helpful. The only problem we had was that the wrong email address was...

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! We hope you love your new vehicle! Kind regards, Sophie

Thomas

Feefo Verified

Wirral

5 years ago

What Thomas said about Novuna Vehicle Solutions:

Throughout this mad times they have stepped up to the plate,reassured me everything will be fine and now I'm looking forward to the delivery of my new car,very professional and I'm full of gratitude...

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Thomas, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Ryan

Feefo Verified

5 years ago

What Ryan said about Novuna Vehicle Solutions:

Great customer service, was happy to help with all my queries and kept me up to date with progressing the order.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Ryan, it is greatly appreciated! We hope you love your new Vauxhall Corsa! Kind regards, Sophie

Peter

Feefo Verified

Stockport

5 years ago

What Peter said about Novuna Vehicle Solutions:

Great service

Great service from start to finish, clear information provided and delivered on their promises

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Peter, it is greatly appreciated! We hope you love your new Vauxhall Grandland X! Kind regards, Sophie

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