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Novuna Personal Finance Reviews

Rated
Exceptional

We've been voted the UK’s 'Best Direct Loan Provider' for the last 10 years running.

Service
4.9
/5

5

4

3

2

1

2,450

138

9

9

12

2,618

ratings over the past year

Displaying all 60,388 reviews
Trusted Customer
10 years ago
Date of purchase: 07/26/2014
first class service,
first class service,
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments your custom is greatly appreciated
Trusted Customer
10 years ago
Date of purchase: 07/25/2014
Quick , efficient and easy to do.
Quick , efficient and easy to do.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your feedback, we are happy you found the process easy we look forward to receiving your custom again in the future.
Trusted Customer
10 years ago
Date of purchase: 07/15/2014
The loan was dealt with over the phone and was hassle free. This is the…
The loan was dealt with over the phone and was hassle free. This is the 2nd loan I have had with your company.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, we hope to receive your custom again in the future.
Trusted Customer
10 years ago
Date of purchase: 07/31/2014
Very quick and easy to navigate. Liked the personal questions that only I could have…
Very quick and easy to navigate. Liked the personal questions that only I could have really known that were used as a security screen.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for taking the time to leave us feedback we really appreciate it and we hope to receive your custom in the future
Trusted Customer
10 years ago
Date of purchase: 07/30/2014
I was really pleased with the experience of applying and how quickly the funds were in…
I was really pleased with the experience of applying and how quickly the funds were in my account.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments, we pride ourselves on getting the money to you as fast as possible, we hope to receive your custom again in the future.
Trusted Customer
10 years ago
Date of purchase: 07/31/2014
Very easy to use the web site. Emails confirming loan and date due into account.…
Very easy to use the web site. Emails confirming loan and date due into account. Would highly recommend Thanks Sandra
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for taking the time to leave such lovely feedback we work hard at delivering excellent customer service so we really appreciate your feedback.
Trusted Customer
10 years ago
Date of purchase: 07/30/2014
Very professional, great customer service .
Very professional, great customer service .
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments your custom is greatly appreciated
Trusted Customer
10 years ago
Date of purchase: 07/31/2014
The application process was smooth and seamless, and on the one occasion I phoned the…
The application process was smooth and seamless, and on the one occasion I phoned the Custmer Support Team my call was answered quickly and the question answered immediately.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments, we pride ourselves on making the process as quick and painless as possible, we hope to receive your custom again in the future.
Trusted Customer
10 years ago
Date of purchase: 07/31/2014
Always a pleasure to deal with Hitachi
Always a pleasure to deal with Hitachi
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for taking the time to leave us feedback we really appreciate it and we hope to receive your custom in the future
Trusted Customer
10 years ago
Date of purchase: 07/29/2014
Quick turn around after getting paperwork sorted out correctly.
Quick turn around after getting paperwork sorted out correctly.
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Hitachi Personal Finance
Novuna Personal Finance
10 years ago
Thank you for your comments you are a valued customer
About Novuna Personal Finance
Novuna Personal Finance provide award-winning personal loans up to £35,000. With a fast, efficient online application process, we offer some of the most competitive rates on the market and lend over £2 billion pounds a year. Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC, part of Mitsubishi HC Capital Inc., so one of the world’s largest and most diversified financial groups is behind everything we do.
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Novuna Consumer Finance, 2 Apex View, Leeds, West Yorkshire, LS11 9BH, United Kingdom
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About Novuna Personal Finance
Novuna Personal Finance provide award-winning personal loans up to £35,000. With a fast, efficient online application process, we offer some of the most competitive rates on the market and lend over £2 billion pounds a year. Novuna Personal Finance is a trading style of Mitsubishi HC Capital UK PLC, part of Mitsubishi HC Capital Inc., so one of the world’s largest and most diversified financial groups is behind everything we do.