I ordered a personalised stone for my daughter's 18th. It came right on time and was a beautiful reminder of her big birthday. She now has it sitting with all her precious items.
Unusual products. Bought two, one was great but the other was a necklace for my wife with the names of our children on - they mis-spelt one of the names.
Product reviews
notonthehighstreet.com
notonthehighstreet.com
14 years ago
Thank you for your comments, your feedback is really important to us and our sellers.
We do encourage customers to contact sellers if they are not happy with their items, so the seller has the opportunity to resolve the situation.
We are aware that the seller is happy to alter the mis-spelt item and cover the cost of all postage. They appreciate how upsetting this must have been and try to resolve any human error mistakes as quickly and efficiently as possible.
Please contact the seller via the notonthehighstreet.com website to go ahead with the correction.
Thank you for shopping with notonthehighstreet.com and please let us know if you have any further comments.
Zoe Land
notonthehighstreet.com
Customer Service
notonthehighstreet.com is an online marketplace, selling beautiful items from over 5,000 small creative businesses, through one easy online checkout. Founded by Holly Tucker and Sophie Cornish in April 2006, the site was created because of their passion for the gorgeous little shops who couldn't afford to sell on the high street, but were making unique carefully made items for gifts or for the home that were simply adorable. They felt these businesses needed introducing to a larger market.
notonthehighstreet.com has no warehouse, each seller retains their own identity with an online storefront and they send out the products themselves.
Shopping from notonthehighstreet.com means you are directly supporting the future and growth of Britain's creative, stylish talent.
If you're ever not happy, we truly want to know about it. That's the only way that we can continue to ensure you experience the service, standards and quality that shopping with notonthehighstreet.com is all about!
So do let us know, good or bad, by emailing info@notonthehighstreet.com
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
notonthehighstreet.com is an online marketplace, selling beautiful items from over 5,000 small creative businesses, through one easy online checkout. Founded by Holly Tucker and Sophie Cornish in April 2006, the site was created because of their passion for the gorgeous little shops who couldn't afford to sell on the high street, but were making unique carefully made items for gifts or for the home that were simply adorable. They felt these businesses needed introducing to a larger market.
notonthehighstreet.com has no warehouse, each seller retains their own identity with an online storefront and they send out the products themselves.
Shopping from notonthehighstreet.com means you are directly supporting the future and growth of Britain's creative, stylish talent.
If you're ever not happy, we truly want to know about it. That's the only way that we can continue to ensure you experience the service, standards and quality that shopping with notonthehighstreet.com is all about!
So do let us know, good or bad, by emailing info@notonthehighstreet.com