How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,537

20,669

3,930

937

1,542

174,615

ratings over the past year

Displaying all 863,254 reviews

Linda

10 minutes ago

Date of purchase: 05/13/2025

What Linda said about Next:

Velvet Jacket

No issues. Delivered to store, efficient collection

Product reviews

Rose

Croydon

19 minutes ago

Date of purchase: 04/10/2025

What Rose said about Next:

Comfortable Chair

Bought online. Kept informed on delivery with options for delivery.

Christine

Anglesey

1 hour ago

Date of purchase: 05/14/2025

What Christine said about Next:

Swimming costume

Quick and easy to navigate

Product reviews

Rachel

Huddersfield

1 hour ago

Date of purchase: 05/17/2025

What Rachel said about Next:

Vests 2 Pack.

Easy & quick. No hassle.

Georgina

Ipswich

1 hour ago

Date of purchase: 05/17/2025

What Georgina said about Next:

Received promptly - but Returns Charge changed from FREE!!! even for disabled shoppers.

Goods received promptly and also returned items credited OK. My one BEEF with the Returns System is that I have to order on-line as I am disable and shopping and trying on items is a nightmare to...

Read all

Product reviews