You haven't confirmed back to me that that actions you asked me to take to fulfill my obligations in your offer are confirmed.
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Trusted Customer
Feefo Verified
3 months ago
Cycler good cycle insurance co.
All I did was get a quote, read the terms, I knew I'd need locks that were approved, and paid. I haven't had to make a claim or amend anything so have no idea how simple those are. As far as the...
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Trusted Customer
Feefo Verified
3 months ago
Best price
Great price and quick results
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Trusted Customer
Feefo Verified
3 months ago
Very simple process for peace of mind . Been thinking for a while about insurance but thought it would be expensive . But great price for the amount cover.
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DH
Declan Hamilton
Feefo Verified
3 months ago
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JV
James Vale
Feefo Verified
GBR
3 months ago
What James Vale said about Cycler:
Finally an insurance company that doesn't charge the earth!
Amazing prices for bike insurance! I managed to insure both my race bikes with full worldwide cover for less than half of what some companies wanted for a single bike!
Great customer service too. ...
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DC
Dan C
Feefo Verified
GBR
3 months ago
What Dan C said about Cycler:
Hopefully money wasted and I don’t need to claim.
Really good service and simple to adjust bike usage from leisure to include commuting too. Photos are simple to upload and they were quick to correct my error.
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VH
Vince Hughes
Feefo Verified
4 months ago
What Vince Hughes said about Cycler:
Great customer service
Great helpful customer service everytime I've needed help.
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JC
John Charnock
Feefo Verified
4 months ago
What John Charnock said about Cycler:
Good price
Good price
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MM
Matthew Meekings
Feefo Verified
GBR
4 months ago
What Matthew Meekings said about Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
4 months ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
