New Zealand Seniors Reviews

Hi there, Thank you for taking the time to share your review with us and we are sorry to hear of any dissatisfaction caused during your experience. As this is not the service we expect our customers to receive, we appreciate you bringing this matter to our attention and providing us with the opportunity to look into your experience further. When it comes to our call centre, New Zealand Seniors is issued by Pinnacle Life Insurance Limited, whom we refer to as Pinnacle. Pinnacle has an agreement with Greenstone Financial Services NZ Ltd to issue and arrange this insurance on its behalf from our Greenstone Call Centre based in Australia. I would like to thank you again for sharing your feedback with us, which I have passed on to our team to review. Please don’t hesitate to reach out if you require any further assistance or have any questions in the future. Kind regards, Alisa

Hi there, Thank you for taking the time to share your review with us. We are pleased to hear of the service that you received during your experience, however, we are sorry to hear of any frustrations caused and appreciate you providing your feedback to us. Kind regards, Alisa

Hi Raymond, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi Falo, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott