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Neptune Reviews

http://www.neptune.com/

Neptune is an interiors retailer recognised for its exacting standards, design-led aesthetic and expert craftsmanship.

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ratings over the past year

Neptune is no longer an active Feefo customer
Displaying all 9,955 reviews
Trusted Customer
4 years ago
Date of purchase: 03/02/2021
Good service
Very helpful member of staff directed me to website. Correct item arrived on the appointed day.
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Ellie Millican
Neptune
4 years ago
Thank you very much! Have a lovely week!
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Maria Cooper
4 years ago
Date of purchase: 03/05/2021
What Maria Cooper said about Neptune:
Tv stand quality and delivery
Beautiful furniture, helpful staff even though stores closed with lockdown, they are happy to help over the phone ore emails and delivery is always on time, delivery guys pleasant, helpful and covid...

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Ellie Millican
Neptune
4 years ago
Hi Maria, wow thank you so much! Its great to hear that you have enjoyed your time with us. Hopefully it won't be too long until we can welcome you back into store!
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Jane Harris
4 years ago
Date of purchase: 02/25/2021
What Jane Harris said about Neptune:
Helpful customer service and delivery team
Very helpful as I bought online due to restrictions. Delivery was excellent, very helpful and pleasant.
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Ellie Millican
Neptune
4 years ago
Hi Jane, we really appreciate you taking the time to let us know about your experience! Hopefully we can welcome you back into store in the not too distant future! Have a lovely week.
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Eleanor Mitchell
4 years ago
Date of purchase: 03/11/2021
What Eleanor Mitchell said about Neptune:
Great service all round!
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Ellie Millican
Neptune
4 years ago
Amazing! Thank you so much!
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Trusted Customer
4 years ago
Date of purchase: 03/17/2021
Fantastic Service
Fabulous prompt, knowledgeable and friendly chat service with a follow up phone call to arrange payment and delivery.
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Ellie Millican
Neptune
4 years ago
Thank you so much! I'm pleased you found our online chat service easy to use and we were able to help you. Jump back on anytime - we love to hear from you.
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Georgina Duits
4 years ago
Date of purchase: 03/06/2021
What Georgina Duits said about Neptune:
Perfect kitchen
The most beautiful, perfect kitchen - exquisitely made and functions perfectly. The designer was incredibly patient and came up with some brilliant ideas. The fitters were polite and very...

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Ellie Millican
Neptune
4 years ago
Hi Georgina! Wow - what great feedback, it is so nice to read about your Kitchen journey. I hope you continue to get enjoyment out of it for many many years to come! Have a lovely week!
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Haseeb Anwar
4 years ago
Date of purchase: 03/04/2021
What Haseeb Anwar said about Neptune:
Very nice, exactly as described
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Ellie Millican
Neptune
4 years ago
Thank you so much!
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ian lopez
4 years ago
Date of purchase: 02/18/2021
What ian lopez said about Neptune:
Good products but very variable delivery and service
I ordered several items of furniture from you a table and 6 chairs , a coffee table and to side tables and 2 lamp stands. The coffee table was delivered damaged on several occasions and some 7...

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Ellie Millican
Neptune
4 years ago
Hi Ian, thank you for taking the time to leave us a review. I'm so sorry that you are still waiting for your replacement chair, but pleased that Dom is dealing with it for you. If you wish to chat in more detail about your experience I would be more than happy to have a chat? Let me know.
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Trusted Customer
4 years ago
Date of purchase: 03/18/2021
Highly recommend Neptune! Staff are wonderful
Staff are fab and I just love all Neptune’s products
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Laura Munslow
Neptune
4 years ago
Thank you so much for your kind review - it means so much to us to hear back and also your kind words make a real difference! Thank you for your time and also continued support. I hope you have a lovely start to the new week ahead!
Trusted Customer
4 years ago
I most certainly will as going to be collecting my order from Neptune in Swindon 😊
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Laura Munslow
Neptune
4 years ago
So lovely to hear!! :)
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Trusted Customer
4 years ago
Date of purchase: 03/10/2021
Beautiful Mirror
Excellent service, beautiful mirror looks perfect above my fireplace.
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Ellie Millican
Neptune
4 years ago
Thanks so much for your great review! I'm so pleased the mirror looks great above the fireplace! Have a lovely week!
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About Neptune
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune is an interiors retailer recognised for its exacting standards, design-led aesthetic and expert craftsmanship. Perhaps most well-known for its kitchens, every Neptune piece is designed for a lifetime of use, with its trademark ‘look’ being rooted in British heritage.
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01793 427300
Blagrove, Swindon, Wiltshire, SN5 8YG, United Kingdom
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About Neptune
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune is an interiors retailer recognised for its exacting standards, design-led aesthetic and expert craftsmanship. Perhaps most well-known for its kitchens, every Neptune piece is designed for a lifetime of use, with its trademark ‘look’ being rooted in British heritage.