Nelnet Bank Reviews

The UI is hard to understand and doesn't have what I need.

Efficient and easy. Called customer service once, very helpful and friendly. Communication was effective, they checked on me regularly throughout the process.

Shannon was the best, loved my experience. She was so helpful from start to finish.

Very simple process & very fast from start to finish.

Very professional and on the ball through the entire process.

Fantastic! I went through the process before so I knew what to expect. I submitted the necessary docs, and a person called to verify/ask questions, we talked through my options/questions, she submitte

Great rate and approved quickly

Very easy if you take away the initial problem we had with my sallie mae account. Customer service was really helpful; good rate; smooth process.

I got great service. Agents gave me detailed and accurate instructions. Application and approval process went smoothly.

I used them before for my Bachelor's degree. No runaround, GREAT customer service, and when they give you a rate, it is a SOLID offer.