How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Neighbourhood Coffee Roasters Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 530 reviews

Richard Toll

Feefo Verified

2 years ago

What Richard Toll said about Neighbourhood Coffee Roasters:

Highly recommend

Always easy to deal with. Excellent coffee and an excellent service.

Hilary Moore

Feefo Verified

2 years ago

What Hilary Moore said about Neighbourhood Coffee Roasters:

Great service!

Great service. I needed a load of hessian coffee sacks for a curtain job I've been asked to do for a café, consisting of a patchwork of different coffee sacks (very funky!). I was able to request...

Trusted Customer

Feefo Verified

2 years ago

A very public spirited company

The lady I spoke with was friendly and very helpful. I was looking for sacking to make a cushion for a recycled chair to sell for charity. The items are perfect and hopefully will raise money to help...

Hayley

Neighbourhood Coffee Roasters

2 years ago

Thank you so much for taking the time to leave a review - and thank you for all your hard work to help animals in need! All the best, NCR x

Leandro Neves

Feefo Verified

Liverpool

2 years ago

What Leandro Neves said about Neighbourhood Coffee Roasters:

Perfect roast level for me... and roasted a few days before shipping

Not too dark and not too lightly roasted. Perfect for my taste. I'll definetly buy again.

Hayley

Neighbourhood Coffee Roasters

2 years ago

Thank you so much for your review and we are so glad you enjoyed the coffee! All the best, NCR x

Elizabeth Corbett

Feefo Verified

2 years ago

What Elizabeth Corbett said about Neighbourhood Coffee Roasters:

Excellent coffee and service I was delighted to recommend your company to someone I met on holiday and she immediately ordered an AeroPress and a subscription

Hayley

Neighbourhood Coffee Roasters

2 years ago

Thank you so much for your review and for spreading the word about us! It really means the world to us. All the best, NCR x

Karena

Feefo Verified

2 years ago

What Karena said about Neighbourhood Coffee Roasters:

Great tasting coffee, in fact, the best I’ve tried

Great beans delivered quickly

Jan Mc

Feefo Verified

Liverpool

2 years ago

What Jan Mc said about Neighbourhood Coffee Roasters:

Brilliant product, excellent customer service.

Brilliant product for a coffee loving Beatles nut and fantastic customer service. There was a problem with my delivery and Hayley flagged it quickly and arranged redelivery at no extra cost. Highly...

Hayley

Neighbourhood Coffee Roasters

2 years ago

Thanks so much for taking the time to leave a review. We're so glad we could help out with the delivery issue. Thank you for choosing us! All the best, NCR x

Andrew Haslett

Feefo Verified

2 years ago

What Andrew Haslett said about Neighbourhood Coffee Roasters:

Reliable and plenty of choicve

Never have any problem with ordering and delivery and this was the same as all the times before

Trusted Customer

Feefo Verified

2 years ago

Lovely company to deal with.

Very friendly, good service, lovely bean sacks and nice follow up from my thank you note.

Karen Everitt

Feefo Verified

2 years ago

What Karen Everitt said about Neighbourhood Coffee Roasters:

Best coffee ever...

My favourite coffee by far, will only buy from here! Love their India roast.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo