Merchant Logo
Rated
Excellent
Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

242

29

27

11

23

332

ratings over the past year

Displaying all 4,945 reviews
Trusted Customer
7 years ago
Date of purchase: 08/22/2017
Just perfect!
Absolutely perfect online shopping experience. Dress is just gorgeous, so much better than i expected for the money. It was wrapped beautifully in a lovely box. Am so pleased with my purchase.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 09/04/2017
Perfect service and perfect dress!
0
Share
Trusted Customer
7 years ago
Date of purchase: 07/05/2017
Gostei muito
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 08/23/2017
Exceptional
The dress was out of stock, after speaking to Cassandra I registered an interest and the next day it was found for me. Excellent service.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 08/18/2017
Great customer service, beautiful designs
I was looking for a wedding dress and ordered a few different dresses over a few weeks. When I returned the dresses (due to my own fault of putting on a bit of weight) there was absolutely no issue...

Read all
0
Share
Trusted Customer
7 years ago
Date of purchase: 08/09/2017
User friendly website. Good packaging and efficient delivery of dresses.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 08/25/2017
Good service no problem returning items and refund
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 09/08/2017
Fast Delivry - Expensive though
Excellent service, the fastest ever ! A bit expensive though.... for Greece I paid 15 pounds while I have bought from the UK less expensive items for free shipping !
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 09/22/2017
Perfect!
quick service. Beautifully packaged and wonderful design and quality of the dress.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 08/21/2017
I ordered a dress, and you announced me with one day before delivery that it is out of stock. And I have wedding the next day! It's obvious that you don't care about your clients
Merchant Logo
Danielle
Needle & Thread
7 years ago
Hi,

Thanks so much for taking the time to leave a review. We are constantly reviewing our processes with regards to stock discrepancies to ensure we are meeting customer expectation, and your comment will be flagged to the relevant department for review.  

Kind regards,

Needle & Thread
Product reviews

0
Share
About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
Read all
18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.