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Rated
Excellent
Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

238

28

25

11

22

324

ratings over the past year

Displaying all 4,945 reviews
Trusted Customer
10 months ago
Date of purchase: 08/03/2024
Excellent telephone advise once I had chosen to return item
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback! We are so happy to hear you love the dresses and quality but we are sorry they were unsuitable on this occasion. We are happy to hear our customer care team have been able to assist you and we hope you found the returns to be easy. We hope to be able to welcome you back to shop again with us soon!
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Trusted Customer
10 months ago
Date of purchase: 08/05/2024
Beautiful dress, high quality and very special.
Brilliant customer service, dress ordered on Monday, despatched on Wednesday and received on Thursday. Good communication from Needle & Thread and from DHL the courier. Arrived in quite a small box,...

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Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback! We are so happy to hear our customer care team have been able to assist you promptly with your queries and that you placed the order. We are also happy to hear you found the garment to be high quality and packaged well. For future reference, we do recommend using our online size guide if you've not had a look at this as this will be the most comprehensive guide to help you otherwise our customer care team are also on hand to help if you are unsure. We hope you love your order and have many wonderful wears from it. We look forward to being able to welcome you back to shop with us again soon!
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Trusted Customer
10 months ago
Date of purchase: 07/31/2024
Love the dresses and generous sale.
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback! We are so happy to hear that our sales/promos are to your liking, we are sorry to hear that on this occasion some dresses were unsuitable, hopefully, the returns were easy for you. We are glad to hear you love your Verity Ruffle V-Neck Gown and hope you have many wonderful wears from it. We look forward to being able to welcome you back to shop with us again soon!
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Trusted Customer
10 months ago
Date of purchase: 08/04/2024
All delivered promptly and beautiful dresses.
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback! We are so happy to hear the delivery was hassle-free and on time. We hope you love wearing your purchase and have many more wears! We look forward to welcoming you back to shop with us again!
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Trusted Customer
10 months ago
Date of purchase: 08/03/2024
Beautiful dress
Brilliant postage and returns!
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback. We are pleased you found the delivery to be good but sorry that on this occasion the dress was not suitable for you and did not match your expectations. We hope the customer care team were able to assist you with your return and we hope to be able to welcome you back to shop with us again in the near future.
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Trusted Customer
10 months ago
Date of purchase: 07/29/2024
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your lovely feedback! We are so happy to hear you love your Genevieve Ruffle Mini Dress! We hope you loved wearing it and have many more wears! We hope to be able to welcome you back to shop again with us soon!
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Trusted Customer
10 months ago
Date of purchase: 07/27/2024
Wear this if you want effortless elegance
Impressed is an understatement!. .the amount of heads that turned my way and the compliments made my heart swell. The fit is perfect, it was extremelly comfortable I felt like I was wearing my...

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Raymond
Needle & Thread
8 months ago
Hi, Thank you for your kind feedback and for including this lovely photo, we love seeing our customers in the brand. We love that you found our dresses to make you feel special and a great perfect fit! We look forward to you shopping with us again!
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Trusted Customer
10 months ago
Date of purchase: 07/25/2024
More diamond rose pink ballerina
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback. We will take on board your feedback and hopefully, there will be more/new ballerina-length dresses in our future collections. We hope to welcome you back to shop again with us.
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Trusted Customer
10 months ago
Date of purchase: 07/31/2024
Mini try before you buy
Very easy to use website, love the little sample videos that are available for products, it's a mini try before you buy so you can see properly how they hang and fit. Perfect way to view
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback and for sending these lovely photos, we love seeing our customers in the brand. We are happy to hear you found the garment to be high-quality and hope that you have many wonderful wears from it. We look forward to being able to welcome you back to shop with us again soon!
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Trusted Customer
10 months ago
Date of purchase: 07/26/2024
Merchant Logo
Raymond
Needle & Thread
8 months ago
Hi, Thank you for your feedback. Sorry to hear on this occasion it was not a perfect fit. We do recommend using our online size guide if you've not had a look at this as this will be the most comprehensive guide to help you otherwise our customer care team are also on hand to help if you are unsure. We hope to be able to welcome you back to shop again with us in the future.
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About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
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About Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.