How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Natural Instinct Reviews

https://www.naturalinstinct.com

Rated

Exceptional

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Service

4.9

Product

4.8

200

219

ratings over the past year

Displaying all 1,727 reviews

Janet Nicklin

1 day ago

Date of purchase: 07/09/2025

Product reviews

Trusted Customer

2 days ago

Date of purchase: 07/15/2025

Product reviews

Trusted Customer

2 days ago

Date of purchase: 07/08/2025

We'll certainly be placing another order.

Ordering was easy, friendly staff. Delivered exactly as stated, safely packaged.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 07/15/2025

Excellent all round service fast delivery very pleased

Product reviews

Trusted Customer

3 days ago

Date of purchase: 07/14/2025

Great food for Dogs

Food Great, delivery great. However with no items I wanted out of stock I ordered 7Kg of frozen food, delivery was on time but 2 items(same flavour) was missing with no explanation. Had to ask for a...

Read all

Ellie

Natural Instinct

1 day ago

Hello, Thank you for your feedback and for highlighting both the quality of the food and the timely delivery. We're really sorry to hear that part of your order was missing and that there was no explanation at the time. That’s definitely not the experience we aim to provide. We're glad your refund was processed promptly, but we understand how frustrating it must have been, especially seeing the item still in stock afterwards. Kind regards Ellie

Product reviews

S Robinson

Dorset

3 days ago

Date of purchase: 07/14/2025

What S Robinson said about Natural Instinct:

My dog loves it

First class

Ellie

Natural Instinct

1 day ago

Hello, Thank you so much for the lovely review! We're thrilled to hear your dog loves the food and that you've had a great experience with us. Kind regards Ellie

Product reviews

Debra Davies

Swansea

3 days ago

Date of purchase: 07/14/2025

What Debra Davies said about Natural Instinct:

New puppy meals

Good

Ellie

Natural Instinct

1 day ago

Hi Debra, Thank you for taking the time to leave a review. We’re so glad the new puppy meals are working well for you. Wishing you and your pup all the best on this exciting journey! Kind regards Ellie

Product reviews

Trusted Customer

5 days ago

Date of purchase: 07/05/2025

Great service!

It was good value, arrived exactly as planned and still frozen so straight into the freezer here.

Ellie

Natural Instinct

1 day ago

Hello, Thanks for the great review! We’re so pleased to hear that you received great service and found our products to be good value. Kind regards Ellie

Product reviews

Andrew Da Silva

London

6 days ago

Date of purchase: 07/04/2025

Ellie

Natural Instinct

1 day ago

Hi Andrew, Thank you for taking the time to leave us a 5-star review! If you ever have any questions or need any assistance, please don’t hesitate to contact us. Kind regards Ellie

Product reviews

Sarah

Dorchester

6 days ago

Date of purchase: 07/10/2025

What Sarah said about Natural Instinct:

Fabulous raw dog food

Great choice and price food is top quality

Ellie

Natural Instinct

1 day ago

Hi Sarah, Thank you for the kind review! We’re so pleased to hear you're happy with the range, pricing, and quality. We really appreciate your support. Ellie

Product reviews

Not received a review invite?

About Natural Instinct

We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.

Read all

01276 608500

Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom

Complete Raw Dog Food 1Kg Chicken & Lamb | 100% Natural | Natural Instinct | No Additives

View all media (37)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Natural Instinct Reviews

Puppy ChickenMore reviews of this product (39)View product website

Natural ChickenMore reviews of this product (201)View product websiteMy dog loves this, we buy this all the time its a staple

Natural SeniorMore reviews of this product (73)View product website

Puppy ChickenMore reviews of this product (39)View product website10 week old puppy, loves the chicken with bone. We'll try some others next.

Working Dog TurkeyMore reviews of this product (226)View product websiteDogs very happy and healthy on working dog Turkey they love it Aways arrives on time next day

Natural ChickenMore reviews of this product (201)View product websiteDogs don't complain, not a scrap left in the bowl. Poo Perfect

Working Dog TurkeyMore reviews of this product (226)View product websiteDogs can get enough, excellent.

Working Dog Beef & ChickenMore reviews of this product (229)View product websiteDogs eat it with relish. Poo is perfect

Simply Green TripeMore reviews of this product (10)View product websiteNext day delivery if order before midday (I think) and free if order 10kgs or more. Order arrived as expected, wrapped in a cardboard and polystyrene box. My GSD loves it 🙂.

Puppy ChickenMore reviews of this product (39)View product websitePuppy loved it. No upset tummy as it was 1st time tried.

Puppy Chicken & TripeMore reviews of this product (34)View product websitePuppy loved it!

Special DietMore reviews of this product (77)View product websiteVery good service. This food is unusual in that it isn’t ****** so that could be a positive! Dogs both liked it straight away and no tummy issues.

Natural SeniorMore reviews of this product (73)View product websiteAgain excellent service. I have had this food before, dogs like it, no tummy problems afterwards but it’s quite wet with blood. I know you should include the blood in the food but I find it a bit...Read all

Simply ChickenMore reviews of this product (12)View product website

Simply BeefMore reviews of this product (18)View product website

Simply DuckMore reviews of this product (7)View product websiteMy dog loves it

Simply TurkeyMore reviews of this product (7)View product websiteHave a picky rescue dog who can easily get an upset tummy raw turkey is definitely the answer 😊

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?