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National Trust Holidays Reviews

Rated
Exceptional

The National Trust operates over 500 cottages, bunkhouses and bothies and 23 campsites in England, Wales and Northern Ireland.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

5,578

1,121

185

26

16

6,926

ratings over the past year

Displaying all 13,166 reviews
Trusted Customer
7 hours ago
Date of purchase: 06/09/2025
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Mrs Deborah Myerscough
Preston
7 hours ago
Date of purchase: 06/15/2025
What Mrs Deborah Myerscough said about National Trust Holidays:
More often than not got the dates are required
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Trusted Customer
8 hours ago
Date of purchase: 06/09/2025
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Trusted Customer
9 hours ago
Date of purchase: 06/12/2025
Not really setup for group bookings
Our particular setup is that we like to arrange a group booking, and then open it to our members to sign-up. That makes it difficult to know who is coming and what size tent or camper they'll bring....

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National Trust Holidays
National Trust Holidays
6 hours ago
Good afternoon Thank you for your feedback. A colleague has just sent an email advising you on the group booking process. Kind regards National Trust Holidays
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Mr Paul Smith
9 hours ago
Date of purchase: 06/09/2025
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Trusted Customer
9 hours ago
Date of purchase: 06/13/2025
Poor booking experience but great holiday
The booking itself was easy, but there was no information about ferry transfers (and cost) on the website when we booked. This was partly due to the change in ferry contract, but overall this could...

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National Trust Holidays
National Trust Holidays
6 hours ago
Good afternoon Thank you for your feedback. Unfortunately the problems with the Sandbanks jetty has been challenging. When you booked, we knew that you would have to park in town as has always been the case for the bunkhouse. The ferry contract was not awarded until February in time for the island opening for summer season. The ferry prices were on the update email that was sent as well on the operator's website. We're sorry there was a further update to the baggage limits. This was sent to you on the day the ferry operator told us they would be implementing this. The shop is seasonal - we have asked the local team to review the information provided. Kind regards National Trust Holidays
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Anne Tryhorn
The Lizard
10 hours ago
Date of purchase: 06/11/2025
What Anne Tryhorn said about National Trust Holidays:
Easy
Easy to book. Email confirmation and further details. No problems. Shame volunteers do not get a discount!
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Trusted Customer
10 hours ago
Date of purchase: 06/12/2025
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Miss Sarah King
Aghalee
10 hours ago
Date of purchase: 06/11/2025
What Miss Sarah King said about National Trust Holidays:
An accessible review
Booking online was very simple
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Trusted Customer
10 hours ago
Date of purchase: 06/12/2025
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About National Trust Holidays
National Trust Holidays
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Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom
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