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National Trust Holidays Reviews

Rated
Exceptional

The National Trust operates over 500 cottages, bunkhouses and bothies and 23 campsites in England, Wales and Northern Ireland.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

5,043

960

153

21

17

6,194

ratings over the past year

Displaying all 14,546 reviews
Trusted Customer
2 years ago
Date of purchase: 06/24/2023
Booking easy but national trust made last minute changes by email and didn’t phone or give a contact number and no option for free cancellation due to their changes
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National Trust Holidays
National Trust Holidays
2 years ago
Good morning Thank you for your comments. We did send an email a month prior to your stay to advise the cottage was now going to accept dogs. On that email, there were two telephone numbers and the offer to get in touch if anyone in the party had an allergy. Kind regards National Trust Holidays
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Trusted Customer
2 years ago
Date of purchase: 06/26/2023
polite and and informative
Easy to book and pay in advance. Polite on phone and good camping site in beautiful location
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Steve Cook
National Trust Holidays
1 year ago
Hello Thank you for your kind feedback. We are so happy that you enjoyed your stay with us. The team at Highertown Farm Campsite will be especially pleased to read it. We look forward to welcoming you back on another occasion. Kind regards National Trust Holidays
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Trusted Customer
2 years ago
Date of purchase: 06/26/2023
See above
The website is simple to use
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Trusted Customer
2 years ago
Date of purchase: 06/24/2023
easy and efficient
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National Trust Holidays
National Trust Holidays
2 years ago
Good morning Thank you for your comments. We're pleased the booking process worked well for you. Kind regards National trust Holidays
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Trusted Customer
2 years ago
Date of purchase: 06/21/2023
Very straightforward and clear to use.
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Mrs Deborah Prothero
2 years ago
Date of purchase: 06/22/2023
What Mrs Deborah Prothero said about National Trust Holidays:
Well worth a visit
WEb site ease to use, I would recommend it to friends.
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Trusted Customer
2 years ago
Date of purchase: 06/24/2023
Idyllic Cottage
Booking the cottage was very easy online and I received very helpful emails before the holiday.
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Trusted Customer
2 years ago
Date of purchase: 06/27/2023
pleasant but very expensive for a cramped green field...
Lovely location, helpful friendly staff. However - very very expensive for what is essentially camping in a field with other campers close by - little privacy, no power to site. toilet block and sink...

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National Trust Holidays
National Trust Holidays
2 years ago
Good morning Thank you for your review. We're pleased to read to enjoyed the location. We're sorry to hear of the other issues. We have asked a colleague to look into this and respond within the next ten working days. Kind regards National Trust Holidays
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Ms Joanne Filipic
Toronto, Canada
2 years ago
Date of purchase: 06/22/2023
What Ms Joanne Filipic said about National Trust Holidays:
A superb location for peace and quiet, and hiking the Cornish coastal path.
I would highly recommend booking again with National Trust. My husband and I have booked many holidays with them and have always been Very satisfied.
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Trusted Customer
2 years ago
Date of purchase: 06/23/2023
The description needs to give a more accurate picture of the cottage.
Unlike other NT places we've stayed in, we experienced disappointment with Chodds Farmhouse. The low ceilings are mentioned but many guests might lack the experience of just HOW low is low. A height...

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National Trust Holidays
National Trust Holidays
2 years ago
Good morning Thank you for your review. We're sorry to read that you were disappointed with some aspects of the cottage. The ceiling heights are mentioned in the accessibility guide on the website. We've asked a colleague to look into this and respond within ten working days. Kind regards National Trust Holidays
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About National Trust Holidays
National Trust Holidays
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Heelis, Kemble Drive, Swindon, Wiltshire, SN2 2NA, United Kingdom
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