I did not finish my statement before pressing the key.
The office immediately sent off a replacement and as a gesture of goodwill gave me a discount. The recipient found the chocolates...
Couldnt track the package and didnt get the order right
Philip
Amelie Chocolat
8 years ago
I am so sorry this order was not processed to your satisfaction. You were expecting delivery to Budapest, Hungary in time for a birthday. As explained on our delivery page our worldwide delivery service by Royal Mail is great value but is not time specific and for many countries does not provide a signature on delivery. For Western Europe at additional cost if a delivery is required urgently we can send this by courier at very competitive rates but you need to contact us for us to arrange this additional service. This faster courier service is not available for Eastern Europe.
Whenever an important occasion arises,I know that a gift of your chocolates will simply add that special touch and,recently,a granddaughter's 30th proved it,yet again.Thank you for offering such...
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Philip
Amelie Chocolat
8 years ago
Dear Vicky
Thank you so much for your very kind words! Lovely to know our chocolates are enjoyed. I have passed your comments on to our production team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.