I opted for free delivery so knew there would be a delay but as the items were due to be despatched on 18th December, I thought that would be ample time for them to arrive for Xmas. They were...
I have ordered chocolates both over the phone and on line and my orders have been delivered within days. I have also received chocolate from Amelie as a gift. I think that customer service is...
Ordered on Monday took 4 days to get to a London address, not clear when ordering. Very disappointed,
Philip
Amelie Chocolat
8 years ago
I am so sorry to learn that you are disappointed with the delivery time. This order was placed on the last Monday before Christmas and delivered in time for Christmas. Your order was sent by Royal Mail 1st class post. You selected our free UK delivery service which as clearly stated on our website is NOT time specific ( you have to tick a box to confirm this is agreed when placing your order ). We try to make this as clear as possible on our website. We do also offer a 48 hour delivery service and a Guaranteed Next Day delivery service - however many of our customers love the option of not having to pay an additional cost for delivery. Regards Philip
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