I placed an order very recently for a Father’s Day gift. I chose my colours and within minutes had an email to say unfortunately a colour I had picked was out of stock. I chose another via email that...
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Trusted Customer
5 years ago
Date of purchase: 05/21/2020
Perfect just what I ordered and came quickly thank you
Good afternoon.
Many thanks for leaving a review. You email us last week and asked for a refund which was completed the same day and we emailed you to confirm this had happened. We apologised that your labels had not arrived and explained we did send them out to you ahead of the schedule as we could see they were for a charity.
We understand that you are disappointed, as are we. Royal Mail are working very hard to get orders to customers but sadly sometimes things do go missing or arrive late.
I would have given you zero if available! I may change that rating if I ever receive the wheelie bin stickers I have paid for!! I VE had no sign or notification of their impending or actual delivery!...
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Gillian
Name it Labels
5 years ago
Thank you for leaving a review. We have also replied to you email you sent yesterday. As explained when we pass our post to Royal Mail, we do so in good faith that items will arrive to our lovely customers. Sadly Royal Mail are experiencing a surge of post and have staff shortages so items are taking a little longer than we would all like. Items are arriving but things are taking a little longer and most people are understanding of this situation. If your labels have not arrived in the post today please contact us and we will naturally arrange for a reprint. Kind Regards
Name it Labels
Name it labels, design and print a stunning range of personalised name labels and personalised products for children and adults. Established in 2002 and based in Somerset. A family owned and operated business.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Name it labels, design and print a stunning range of personalised name labels and personalised products for children and adults. Established in 2002 and based in Somerset. A family owned and operated business.