After paying my deposit, I had asked a series of clarifying questions about the destination. I have now paid the balance and the queries have still have not been answered. It seems to me that...
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Charlene
MyVanuatu
6 years ago
Hi there, We apologise for the delayed and minimal contact as this is not in keeping with company values. We understand that it is imperative to have all the information you require to ensure you are equipped with the knowledge necessary for your holiday. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about MyVanuatu:
The person I dealt with was extremely helpful nice disposition and took no time at all to complete
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about MyVanuatu:
prompt response - yes would recommend
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Trusted Customer
Feefo Verified
Sydney
7 years ago
What Trusted Customer said about MyVanuatu:
Excellent service
I was extremely happy with the efficiency of your service.. The girl who organized our package was very polite and attentive and she explained everything well.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about MyVanuatu:
Easy to see packages and book. Yes would recommend at this stage.
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Trusted Customer
Feefo Verified
Booral, Hervey Bay Qld.
7 years ago
What Trusted Customer said about MyVanuatu:
Gov. support needed to help those villagers who help themselves (Aus Aid?)
Friendly, enthusiastic, polite. Often lacked polish, but who cares? Time didn't seem to matter much but maybe that's an attribute. The country's tourism infrastructure (apart from hotels) is...
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Trusted Customer
Feefo Verified
7 years ago
Great service, very easy and well organised.
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Trusted Customer
Feefo Verified
7 years ago
Had a very positive experience using My Vanuatu to book our impending holiday. All questions were answered quickly everything was emailed promptly. Our customer service officer Cameron was great....
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Trusted Customer
Feefo Verified
7 years ago
Great service
Gave us some great advise and options for our holiday. Very thorough with their information. Can't wait for the trip.
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Trusted Customer
Feefo Verified
7 years ago
Jase was amazing, I did speak to someone else when Jase was away who wasn't as helpful...but my overall experience was great.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
My Vanuatu offers hassle free holidays. We organise everything for you, and provide unmatchable customer service, at unbeatable prices. We ask every customer for a My Vanuatu review so we can continually improve our service and booking process.
