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MyHolidayCentre Reviews | Customer Service Reviews for https://www.feefo.com/reviews/my-holiday-centre | Feefo

Displaying all 587 reviews

Trusted Customer

5 years ago

Date of purchase: 10/29/2019

Great customer service

The process of booking a short stay holiday in Bali was very smooth. My consultant provided answers to my questions very promptly which allowed us to complete the booking expeditiously.

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Joan

Brisbane

5 years ago

Date of purchase: 09/23/2019

What Joan said about MyHolidayCentre:

Highly recommend MyHolidayCentre!

We have used MyHolidayCentre 3 times and cannot fault their excellent customer service and the holidays we have booked. Detailed response/confirmation and full details are supplied quickly as is the...

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Trusted Customer

5 years ago

Date of purchase: 10/29/2019

Perfect holiday, perfect service from MyHolidayCentre.

Love the packages and the staff are always courteous and prompt in their dealings with you.

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Judith Gusmerini

Umina

5 years ago

Date of purchase: 09/15/2019

What Judith Gusmerini said about MyHolidayCentre:

Advised at time of booking I wanted hard copies of tickets an itinerary Three business days left until we fly out and have been advised documents have not even been sent, disgraceful. Am not sure...

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Charlene

MyHolidayCentre

5 years ago

Hi there, We apologise for the delayed and minimal contact as this is not in keeping with company values. We understand that it is imperative to have all the information you require especially your travel documents to ensure you are equipped with the knowledge necessary for your holiday. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

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Trusted Customer

5 years ago

Date of purchase: 07/23/2019

We had the most amazing holiday to Singapore and the Maldives. This was a wonderful package with so many extras. We couldn’t recommend this company high enough. Easy to deal with, wonderful products,...

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Trusted Customer

5 years ago

Date of purchase: 10/17/2019

My holiday centre went above and beyond

My holiday centre were very professional to deal with and went above and beyond to help put together our package to the Maldives and Singapore. I would highly recommend them.

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Robert Newman

5 years ago

Date of purchase: 07/27/2019

What Robert Newman said about MyHolidayCentre:

Yes, definitely. Our consultant's name was Nicky and she was always willing to help with any enquiry we had. No hassles and our trip to the Maldives/Singapore was excellent.

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Liana Roccon

5 years ago

Date of purchase: 10/30/2019

What Liana Roccon said about MyHolidayCentre:

I have booked three holidays through you because the deals are so good. It is not for the customer service. You are so focussed on booking the holiday and not very flexible regarding fares and real...

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Charlene

MyHolidayCentre

5 years ago

Hi there, Thank you for your feedback. We apologise that you did not have a positive experience booking your holiday. We have passed this on to the relevant department in order to improve our communication and to ensure we continue a more personal approach to our customer service. We are glad you enjoyed your holiday and will ensure our training and process take your feedback into account. Kind regards, My Holiday Centre

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Beverly Young

5 years ago

Date of purchase: 09/01/2019

What Beverly Young said about MyHolidayCentre:

Your staff was very helpful with explaining everything to me regarding accommodation and fights.We preferred a direct flight which was arranged with no fuss at all from the young man we dealt...

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Trusted Customer

5 years ago

Date of purchase: 10/24/2019

excelent company to book with

excellent service from staff would book with them again

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About MyHolidayCentre

My Holiday Centre specialises in luxury package holidays. We are 100% Australian owned and operated and pride ourselves on providing customers with fantastic service and unforgettable holidays. That’s why we ask all of our customers for My Holiday Centre reviews, so we can see what we are doing well, and use the feedback to constantly improve our service. As you can see from the My Holiday Centre Testimonials we consistently achieve over 90% positive feedback and have built a loyal customer base that return to us year after year.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

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