How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Muddy Puddles Reviews

https://www.muddypuddles.com/

Rated

Exceptional

We make planet-friendly weather-proof clothing for children aged 0 to 12.

Service

4.8

Product

4.7

190

205

ratings over the past year

Displaying all 21,043 reviews

Trusted Customer

8 months ago

Date of purchase: 11/27/2024

Very good

Despatched promptly xnd eell packaged 3rd coat for growing grandson. He loves them

customer services

Muddy Puddles

8 months ago

We are delighted to hear that your grandson loves our jackets! Thank you so much for your lovely feedback.

Joanne Graham

Greater Manchester

8 months ago

Date of purchase: 11/23/2024

What Joanne Graham said about Muddy Puddles:

Brilliant!

What a fantastic service from Muddy Puddles. Great discount and easy returns and quick exchange process when a couple of items needed to be bigger. All in all a great service.

customer services

Muddy Puddles

8 months ago

We are delighted that you are so pleased with the service you received. We very much appreciate you taking the time to leave your feedback. Thank you!

Product reviews

Dawn

Bristol

8 months ago

Date of purchase: 11/26/2024

What Dawn said about Muddy Puddles:

Cosy waterproof puddlesuit

It was easy to order online and delivered the next day so very happy with service.

customer services

Muddy Puddles

8 months ago

We are so pleased that you found it easy to place your order and that delivery was so prompt. Thank you for your feedback.

Trusted Customer

8 months ago

Date of purchase: 11/26/2024

Good service

Prompt delivery

customer services

Muddy Puddles

8 months ago

Thank you for your feedback. We are pleased that your order arrived quickly.

Product reviews

Trusted Customer

8 months ago

Date of purchase: 11/24/2024

First rate Efficient and speedy

Product reviews

Trusted Customer

8 months ago

Date of purchase: 11/25/2024

Impossible to return items

customer services

Muddy Puddles

8 months ago

Thank you for your feedback . We can see that our customer service team have helped you with the returns process and you have now received your refund for the items you have returned. If you need any further help please do reach out to customerservices@muddypuddles.com who are always happy to help.

Product reviews

Trusted Customer

8 months ago

Date of purchase: 11/25/2024

Prompt and efficient

customer services

Muddy Puddles

8 months ago

Thank you very much !

Trusted Customer

8 months ago

Date of purchase: 11/22/2024

Excellent service as usual. Always good quality clothes for our grandson, worn in all weathers and all seasons at Forest School.

customer services

Muddy Puddles

8 months ago

Thank you so much for taking the time to feedback to us, we really appreciate it.

Product reviews

Ruth Cole

Keynsham

8 months ago

Date of purchase: 11/24/2024

What Ruth Cole said about Muddy Puddles:

Great!

Quick to come and easy website

customer services

Muddy Puddles

8 months ago

Brilliant to hear, thank you very much

Product reviews

Maureen Petrie

Aberdeenshire

8 months ago

Date of purchase: 11/24/2024

What Maureen Petrie said about Muddy Puddles:

Happy Grandma

I’ve ordered from muddy puddles since having grandkids and they never disappoint from the ordering and delivering process, ……. the quality and choice are excellent. My grandkids love wearing them...

Read all

customer services

Muddy Puddles

8 months ago

This is so wonderful to hear ! thank you very much for taking the time to feedback to us. We hope your grandkids have many wonderful outdoor adventures in their new kit.

Product reviews

Not received a review invite?

About Muddy Puddles

Read all

+44 20 3115 0002

85 Great Portland Street,, London, City of London, W1W 7LT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Muddy Puddles Reviews

Classic WelliesMore reviews of this product (253)View product websiteGood quality

Thermal Baselayer Top GreenMore reviews of this product (286)View product website

Thermal Baselayer Babygrow GreenMore reviews of this product (12)View product website

Thermal Baselayer Top GreenMore reviews of this product (286)View product website

Thermal Baselayer Bottoms GreenMore reviews of this product (281)View product website

Thermal Baselayer Bottoms GreenMore reviews of this product (281)View product website

Thermal Baselayer Bottoms RedMore reviews of this product (281)View product website

Thermal Baselayer Bottoms GreenMore reviews of this product (281)View product website

Classic Wellies RedMore reviews of this product (7)View product websiteI purchased three wellies and two of them are too big/small. It’s impossible to return them!

Classic Wellies YellowMore reviews of this product (6)View product website

Classic WelliesMore reviews of this product (253)View product website

Puddleflex Insulated JacketMore reviews of this product (323)View product websiteExcellent service as usual. Have used these clothing products for 3 years, worn by my grandson, in all weathers and all seasons at Forest School. Keeps him warm and totally dry.

Originals Waterproof Recycled Puddlesuit GreenMore reviews of this product (550)View product website

Puddleflex Bib and BraceMore reviews of this product (200)View product websiteAlready left my review

Puddleflex Bib and BraceMore reviews of this product (200)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?