They had what I wanted (parts for an old machine), didn’t charge me the earth. Delivery was prompt and all was good with the world (working lawn mower)
I had dealt with ai call handler after ordering the wrong part as that was recommended and when I called to order a new part and the human I dealt with was rude and certain wasn’t helpful just told...
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Jez Hall
Mower Magic Ltd
1 year ago
We are sorry to hear this. We are sorry the AI apparently provided the wrong information but it is only working on the data that was provided to it. The AI is good to a certain extent but all suggestions should be double checked. The staff were certainly not rude to you and dealt with the matter in a professional manner, without mirroring the emotion that had been injected into the call - they certainly did not "tell you off". There were seven items on the order.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,