Good service. Was delivered before date stated. I put wrong building number yet the courier company still found me and delivered. Brilliant
Moss Bros
Moss
13 years ago
Thank you for your feedback. We are sorry to hear you were disappointed with DKNY shirt sizing. we will take your comment on board, it is extremely helpful.
Kind regards
Moss Online Customer Care
I was very happy with the service at Moss. They delivered the shirts the very next day. Appreciate the quality of the product as well as very good customer service
Taking my payment for the item was good and swift and the item was delivered to me in a very quick fashion which I was happy about. The item didn't suit me so I took it back to the Wood Green store...
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Moss Bros
Moss
13 years ago
This doesn’t sound right at all and we do apologise.
You should have received a courteous service and we will pass this feedback accordingly.
The return instore option became available only a few weeks ago and we are still learning and improving the system as we go along.
Thank you for bringing this to our attention. We’ll be taking the details of what has happened here on board so we can improve for the future.
Kind regards
Moss Online Customer Care
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.