I have been ordering my suits from you for sometime now and just recently you changed your delivery system for deliveries abroad. I am paying for duties online and still receiving calls and e-mails...
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Moss Bros
Moss
13 years ago
please accept our apologies.
We are happy you are such a fan of our products and hope you are not completely discouraged from choosing Moss. Should you give us another chance, which we would really appreciate, we would like to offer you a discount of 10% on your next order, valid until the 31st of August 2012. Please use voucher code SORRY10.
Kind regards
Moss Online Customer Care
Moss Bros
Moss
13 years ago
and hope you are not completely discouraged from shopping with Moss. We are constantly looking at ways to improve the buying experience for our customers and in contact with these companies to aim for the best service possible.
Should you choose to give us another chance, we would like to offer you a 10%discount on your next order. Use voucher code feefo10 (valid until 31 August 2012).
Kind regards
Moss Online Customer Care
Product reviews
Date of purchase: 06/19/2012
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Trusted Customer
Feefo Verified
14 years ago
service was good, the tracking service was good too.
Product reviews
Date of purchase: 06/27/2012
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Trusted Customer
Feefo Verified
14 years ago
Quick delivery. Will need to return it but haven't yet experienced that
Product reviews
Date of purchase: 06/26/2012
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Trusted Customer
Feefo Verified
14 years ago
phone 1 day, and was here the next.
Product reviews
Date of purchase: 06/27/2012
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Trusted Customer
Feefo Verified
14 years ago
Excellant service excellant delivery and notification when delivery was going to be
Product reviews
Date of purchase: 06/25/2012
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Trusted Customer
Feefo Verified
14 years ago
Very good shop .
Product reviews
Date of purchase: 06/25/2012
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Trusted Customer
Feefo Verified
14 years ago
Very good
Product reviews
Date of purchase: 06/26/2012
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Trusted Customer
Feefo Verified
14 years ago
You stock the larger taller sizes that John Lewis do not stock.
Stores never helped to sort problem out and phone I had to chase it for more than a month!!!
Moss Bros
Moss
13 years ago
I sincerely apologise on all counts as these incidents are rare and should not have happened.
Thank you for taking the time to leave this feedback.
Kind regards
Moss Online Customer Care
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.