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Moss Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 178,765 reviews

Trusted Customer

Feefo Verified

13 years ago

I still haven't received my order, the email sent to me was missing the tracking code…

I still haven't received my order, the email sent to me was missing the tracking code for my order and I've struggled to find an email address to ask them about it.

Moss Bros

Moss

13 years ago

We sincerely apologise for the delay, it should not have ocurred. Vouchers usually arrive within 2 days. Customers can contact us via the contact form on the website- http://www.moss.co.uk/contact-us or at help@mossbros.co.uk. The contact information (email, post, telephone) is available on the ‘contact us’ page and 'FAQS' page. We will take your feedback on board, thank you. Kind regards Moss Online Customer Care

Date of purchase: 08/24/2012

Trusted Customer

Feefo Verified

13 years ago

quick

Product reviews

Date of purchase: 08/18/2012

Trusted Customer

Feefo Verified

13 years ago

Two e-mails I sent were ignored, this was regarding an online order that did not…

Two e-mails I sent were ignored, this was regarding an online order that did not confirm delivery address.

Moss Bros

Moss

13 years ago

We can only apologise for not replying to your email. It appears that we did not receive the email. It was either caused by a system error, or emails sent from your email address are not accepted by our system. We aim to respond to all emails within 2 working days, and most enquiries receive a response the same day. Thank you for your feedback. Kind regards Moss Online Customer Care

Date of purchase: 08/29/2012

Trusted Customer

Feefo Verified

13 years ago

very good delivery

Trusted Customer

13 years ago

very good

Product reviews

Date of purchase: 08/31/2012

Trusted Customer

Feefo Verified

13 years ago

Good speedy service .

Product reviews

Date of purchase: 08/31/2012

Trusted Customer

Feefo Verified

13 years ago

DELIVERY ARRIVED DAY BEFORE SPECIFIED DATE - THANKFULLY I WAS AT HOME!! I KNOW I…

DELIVERY ARRIVED DAY BEFORE SPECIFIED DATE - THANKFULLY I WAS AT HOME!! I KNOW I SHOULDN'T REALLY COMPLAIN ABOUT THIS BUT IT WOULD HAVE BEEN REALLY ANNOYING IF I'D NOT BEEN AT HOME. WHEN A DELIVERY...

Product reviews

Date of purchase: 08/30/2012

Trusted Customer

Feefo Verified

13 years ago

very good service, quick delivery and will shop with Moss Bros. again

Product reviews

Date of purchase: 06/18/2012

Trusted Customer

Feefo Verified

13 years ago

Easy to order and arrived on time

Product reviews

Date of purchase: 08/30/2012

Trusted Customer

Feefo Verified

13 years ago

My order arrived on time, and the shirts were of good quality.

Product reviews

Date of purchase: 08/20/2012

Trusted Customer

Feefo Verified

13 years ago

Very good service and right on time delivery I am very amazed Thanks

Product reviews

Date of purchase: 08/28/2012

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