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Mortgage Advice Bureau Limited Reviews

Rated
Exceptional
Service
5
/5

5

4

3

2

1

3,713

127

9

4

5

3,858

ratings over the past year

Displaying all 30,562 reviews
Trusted Customer
8 years ago
Date of purchase: 04/25/2017
Excellent job all round
We are first time buyers and didn't really know what we could afford and after looking online the banks couldn't really offer us much.we went and saw the mortgage advisor and the job he did for us...

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Neil Maddy
Mortgage Advice Bureau Limited
7 years ago
Thank you for taking the time to leave a good review, I'm delighted to hear that everything was explained so clearly and I wish you every happiness in your first home. Neil, Operations Manager.
Trusted Customer
8 years ago
Date of purchase: 04/25/2017
Excellent service
Excellent service couldn't have asked for any better service 5 star
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Neil Maddy
Mortgage Advice Bureau Limited
7 years ago
Thank you for your great review, we look forward to helping you again in the future. Neil, Operations Manager.
Trusted Customer
8 years ago
Date of purchase: 04/25/2017
Amazing service
Martin has been amazing at helping us buy our first home. Nothing is too much trouble and he's always on hand if we have any questions - would definitely recommend!
Trusted Customer
8 years ago
Date of purchase: 04/06/2017
Professional, super helpful and worth every penny.
Did everything and more to make sure everything worked despite some paperwork hiccups in my part. A pleasure to work with and more than worth their fee.
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Sasha Morgan, Client Support
Mortgage Advice Bureau Limited
8 years ago
Hi, thank you for taking the time to leave us a review. Please remember that we're on hand to assist if ever you need us in future.
RH
Richard Edwards & Danielle Hildred
8 years ago
Date of purchase: 03/29/2017
What Richard Edwards & Danielle Hildred said about Mortgage Advice Bureau Limited:
Good for first time buyers.
They took care of everything for us, kept us updated regularly even when things were going slow, They were always very helpful when I had questions. Very useful team.
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Sasha Morgan, Client Support
Mortgage Advice Bureau Limited
8 years ago
Hello Richard & Danielle, thank you for leaving Mortgage Advice Bureau a review. We are here to go through the whole process with you step by step at every stage. Please remember we are here if you need us in the future!
RP
Russell Power
8 years ago
Date of purchase: 03/17/2017
What Russell Power said about Mortgage Advice Bureau Limited:
Excellent customer service
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Katie Robinson
Mortgage Advice Bureau Limited
8 years ago
Hi Russell,
Thank you for your positive review about your recent experience with Mortgage Advice Bureau. We're on hand to assist throughout the duration of your cover so please do not hesitate to contact us at any point. 
ST
Sabine & Samuel Thomas
8 years ago
Date of purchase: 03/30/2017
What Sabine & Samuel Thomas said about Mortgage Advice Bureau Limited:
Highly recommending. Very responsive and quick service .
Absolutely amazing service from all the stuff members. Won't leave me in any doubt, perfect explanation and helping with everything along the way stress free . Andrew Rowe is amazing with paperwork...

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Katie Robinson
Mortgage Advice Bureau Limited
8 years ago
Hello Sabine & Samuel,
Thank you for your kind words! Great customer service is definitely one of our core values, so it's great to hear that the service you received was up to the standard that we expect. 
We appreciate that the whole process can be daunting, so if we can make it as stress free for you as possible then that's fantastic news. 
BS
Benjamin Hepke & Jade Savage
8 years ago
Date of purchase: 03/28/2017
What Benjamin Hepke & Jade Savage said about Mortgage Advice Bureau Limited:
Brilliant
The service provided was brilliant. all the documents came through quickly and the important parts were highlighted to make looking through the them that much easier
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Katie Robinson
Mortgage Advice Bureau Limited
8 years ago
Hi Benjamin & Jade, 
Thank you for your review. We appreciate that the whole process of insurance can be daunting, which is why we do take the time to add in a few additional extras, like highlighting the most relevant information for ease of reading. 
We're on hand to assist throughout the duration of your policy, so please do not hesitate to contact us if you ever need us in future. 
Trusted Customer
8 years ago
Date of purchase: 03/09/2017
Excellent service by Mortgage Advice Bureau
Kyle was really helpful and explained everything along the whole process
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Katie Robinson
Mortgage Advice Bureau Limited
8 years ago
Hello, 
Thank you for your kind words about your dedicated adviser, Kyle. We're here to go through the process with you step by step, so if there's anything else that you need please remember that we're only ever a phone call away. 
Trusted Customer
8 years ago
Date of purchase: 03/17/2017
Excellent service by Mortgage Advice Bureau
Really helpful advisor who was always available for advice.
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Katie Robinson
Mortgage Advice Bureau Limited
8 years ago
Hello, 
Our advisers work extremely hard to ensure that their industry knowledge is always as up to date as possible, which enables them to provide you with the best possible advice. Your dedicated adviser is on hand to assist throughout the duration of your policy,. 
About Mortgage Advice Bureau Limited
Mortgage Advice Bureau is a leading mortgage network as well as the most recognised intermediary consumer brand, winning over 200 national awards for the quality of its advice and service. With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and was the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.
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Capital House, Pride Place, Derby, Derbyshire, DE24 8QR, United Kingdom
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About Mortgage Advice Bureau Limited
Mortgage Advice Bureau is a leading mortgage network as well as the most recognised intermediary consumer brand, winning over 200 national awards for the quality of its advice and service. With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and was the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.