Tricky to find delivery cost.
Unfortunately both cats dislike it.
Kayleigh
More Pet Foods
2 years ago
Hello Joy,
We are sorry to hear that you have had an unsatisfactory experience with us.
All our delivery charges can be found within the checkout page, and on the home page. However, we do offer free next working day delivery on all orders.
Please feel free to contact our support team at hello@petfamily.co.uk and they will be more than happy to help you take advantage of our 100% satisfaction guarantee.
With thanks,
Kayleigh
Hello,
Thank you very much for your review.
We are saddened to hear of your disappointment with the pricing of our food.
The quality of the food can often mean that you will feed less per day so there may be a higher cost to initially purchase the bag, but the food lasts longer, meaning a lower daily feeding cost. For example, a 12kg bag of our Digestion All Breeds will last a 15kg dog for around 55 days and cost approximately £1.20 per day to feed.
We do value your feedback and will certainly take note of your comments. We are sorry that you were not 100% satisfied with us on this occasion.
Many thanks,
Laura
Date of purchase: 05/10/2023
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Vicki Fox
Feefo Verified
Surrey
2 years ago
What Vicki Fox said about More Pet Foods:
Quick delivery and we’ll packaged.
Laura
More Pet Foods
2 years ago
Hello Vicki,
Thank you for taking the time to post your review.
We are delighted to hear that your order was well-packaged and arrived quickly.
Many thanks,
Laura
Dear Robert,
Thank you for your review.
We are sorry to hear that you are disappointed with the pricing of our food.
The quality of the food often means that you have to feed less per day so perhaps a higher cost to purchase but the food lasts longer meaning a lower daily feeding cost. As an example, a 12kg bag of our Support All Breeds will last a 15kg dog for roughly 55 days and cost around £1.15 per day to feed.
We will certainly take your comments on board and we offer our apologies that you were not fully satisfied with us on this occasion.
Many thanks,
Laura
Product reviews
Laura
More Pet Foods
2 years ago
Dear Robert,
Thank you for your review.
We are sorry to hear that you are disappointed with the pricing of our food.
The quality of the food often means that you have to feed less per day so perhaps a higher cost to purchase but the food lasts longer meaning a lower daily feeding cost. As an example, a 12kg bag of our Support All Breeds will last a 15kg dog for roughly 55 days and cost around £1.15 per day to feed.
We will certainly take your comments on board and we offer our apologies that you were not fully satisfied with us on this occasion.
Many thanks,
Laura
Dog and cat food made with natural ingredients, balanced by science.
Your pets deserve MORE, natural, healthy & hypoallergenic pet food, developed by vets and pet nutrition experts.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dog and cat food made with natural ingredients, balanced by science.
Your pets deserve MORE, natural, healthy & hypoallergenic pet food, developed by vets and pet nutrition experts.