Thanks for your feedback. We’re sorry you were unhappy with the outcome of our conversation.
During our free debt advice sessions, we go through a customer’s circumstances, finances and then recommend the best option for them. After verification of your circumstances, for a DRO, it was assessed that your circumstances mean that you are not eligible for a DRO.
As a suitable alternative solution, we have shared our dealing directly packs and guides. If you don’t feel our advice was clear, we’d be very happy to speak to you again about how to use the guide we have provided along with the supporting links and templates on being able to contact your creditors about your circumstances. You can email us at enquiry@moneywellness.com or call us on 0161 518 8285. Thanks, Money Wellness.