Found item online, wanted it as a gift for a particular occasion, called Mold store to confirm they had it in stock, they confirmed they had them but could not sell them at the online price? The...
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Elise
Mococo
10 years ago
Thank you for your feedback. We are very sorry to hear you are dissapointed with our service. I can assure you we do strive to give our customers the best shopping experience whether it be in store or online.
I will look into this right away to ensure this does not happen again.
If you wish to contact me further regarding this do not hesitate to email me on enquiries@mococo.co.uk
Elise
Customer relations.
Very pleasant experience. I had an issue with the order but after a couple of emails it was sorted out very fast!! I will be ordering again :) RECOMMENDED
Elise
Mococo
10 years ago
We are delighted to hear you will be back purchasing with us soon!
Thank you for your feedback :)
Elise
Customer relations
when buying the ring. I thought I bought it BUT not so, I was timed out. it was a week later when item had still not arrived, I telephoned to find this out. ordered it again (very quickly) was...
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Elise
Mococo
10 years ago
Thank you for your recommendations we do really appreciate this, also our apologies on having difficulty placing the order.
We do pass all information like this onto our web developers to look into and fix!
Elise
Customer relations
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.