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Mococo Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,165 reviews

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

There on line service is very fast and they keep you well informed about your order

Elise

Mococo

10 years ago

So lovely to hear that you are pleased with both in store and online service we offer.

Thank you

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Excellent with quick delivery well packaged

Elise

Mococo

10 years ago

Pleased to hear you found our website easy to use and efficient.

Thank you!

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

Liverpool

10 years ago

What Trusted Customer said about Mococo:

Just fabulous looks stunning

Always receive the best service always use as I get what I ordered and a great service

Elise

Mococo

10 years ago

Thank you for your kind words, we do really appreciate your loyalty and custom.

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

Ellesmere Port

10 years ago

What Trusted Customer said about Mococo:

excellent

Easy to order. Arrived very quickly. Very pleased with overall service. Would definitely recommend and use again.

Elise

Mococo

10 years ago

We are pleased to read such positive feedback.
Thank you for your time taken.

Elise
Customer relations.

Date of purchase: 05/20/2016

Trusted Customer

10 years ago

Fast and efficient

Elise

Mococo

10 years ago

Thank you for the time taken to feedback, it is much appreciated.

Elise
Customer relations

Date of purchase: 05/20/2016

Trusted Customer

Merseyside

10 years ago

What Trusted Customer said about Mococo:

Would not order from anywhere else!!

Ordered my charms on Saturday & they were delivered on Monday beautifuly packaged. Can't fault service.

Elise

Mococo

10 years ago

Thank you for such positive feedback, we are thrilled you always use Mococo in store and online.
We look forward to your return.

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

10 years ago

Poor Returns Policy

Good service however, poor explantion on returns on the website. No indication that sale items are non-refundable, found out when returning an item in store. Was able to obtain a credit note/exchange...

Elise

Mococo

10 years ago

I apologise for the poor explanation of our returns policy on the website, I have spoken to all of our stores and re iterated that website purchases are eligible for a refund whether sale items or not.
I once again apologise for any inconvenience caused and if you need any further assistance please do not hesitate to contact me on my email elise@mococo.co.uk.

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

10 years ago

What Trusted Customer said about Mococo:

Elise

Mococo

10 years ago

Thank you for your custom.

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

Trusted Customer

Lancaster

10 years ago

What Trusted Customer said about Mococo:

Excellent service (as always) from Mococo

Elise

Mococo

10 years ago

Thank you for your kind words, your feedback is greatly appreciated as is your custom.

Elise
Customer relations

Date of purchase: 05/20/2016

Trusted Customer

Chester

10 years ago

What Trusted Customer said about Mococo:

Love this web site... So easy to use

Elise

Mococo

10 years ago

We are glad you find the website easy to use and efficient, we look forward to you returning.
Thank you for your feedback.

Elise
Customer relations

Product reviews

Date of purchase: 05/20/2016

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