Thank you for taking the time to leave us this awesome review!
Date of purchase: 10/04/2022
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Simone Doughty
3 years ago
What Simone Doughty said about Mocka Australia:
Easy to navigate website
Quick delivery 👍
Always great Service
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to leave us this awesome 5 star review!
Date of purchase: 10/08/2022
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Trusted Customer
3 years ago
The device was good but the items themselves weren’t worth what I paid. Half of them came with no instructions and the other half, some of the holes didn’t line up properly so we had to make our own...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. Please be assured that we can always be contacted on hello@mocka.com.au to assist with all quality and assembly issues.
Date of purchase: 10/08/2022
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Louise Spence
Noosaville Qld
3 years ago
What Louise Spence said about Mocka Australia:
We were extremely happy with the furniture we chose ( little bit tricky assembling - flat packs are the devil ) & also prompt delivery!
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you so much for taking the time to leave us this review! We are thrilled to hear:)
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
We are super glad to hear that you love our product as much as we do:)
My order took almost three weeks to arrive, which is a bit crazy considering the shipping fee was $22,
When the side table arrived it was too small (my fault not theirs) so I’ve had to order another...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for your feedback! Sorry to hear your experience was less than 5-stars, we apologise for the experience have had. All feedback helps us to improve our products and services and we thank you for letting us know.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for your feedback! Sorry to hear your experience was less than 5-stars, we apologise for the experience have had. All feedback helps us to improve our products and services and we thank you for letting us know.
Customer service Fantastic, courier company used (aramex) not so fantastic.
Luckily mocka Customer service resolved my issue with damaged products asap and fixed the issue.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your feedback, we appreciate it!
Date of purchase: 10/06/2022
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Trusted Customer
3 years ago
The goods were shipped out quickly, with good communication however this is the second cube storage unit we have purchased from mocka and both had several damaged panels. Fortunately for us they were...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Product reviews
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Mocka Customer Service AU
Mocka Australia
3 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.
Excellent customer service.
Seamless and fast delivery for such a large item.
Good quality product.
Highly recommended :)
Mocka Customer Service AU
Mocka Australia
3 years ago
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Mocka. We look forward to assisting you for many years to come!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
