The items arrived within a couple of days. We were kept up to date with the progress of our delivery
Mocka Customer Service AU
Mocka Australia
3 years ago
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your kind words and we look forward to seeing you again.
Date of purchase: 09/09/2022
0
Share
RC
Rachel Chambers
3 years ago
What Rachel Chambers said about Mocka Australia:
Great products, was easy to put together. Delivery pretty quick
Mocka Customer Service AU
Mocka Australia
3 years ago
We are thrilled to have you as part of the Mocka family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to place a review, it means a lot to us!
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your review, we're thankful for amazing customers like you!
I love the items I purchased but one came cracked, there were issues with delivery of the replacement, and the wall hanging is bigger than the dimensions on the website.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
We are so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Mocka Customer Service AU
Mocka Australia
3 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review on this item.
Rubbish. If you have products in the same range they should be the same material. I bought an entertainment unit and side coffee tables in Savannah range and they’re not the same material -...
Read more
Mocka Customer Service AU
Mocka Australia
3 years ago
As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
