Love my new side table. Arrived really quickly, easy to build and looks great! And the courier actually used my buildings parcel locker service which is great (and not common lol) so it was delivered...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote.
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Date of purchase: 09/25/2022
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Joycelyn Gower
3 years ago
What Joycelyn Gower said about Mocka Australia:
Excellent change table and side table. Sturdy. Easy to put together following instructions.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka.
Mocka Customer Service AU
Mocka Australia
3 years ago
We would just like to thank you for taking the time to write this review.
Late delivery and not great communication about it.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for letting us know about this. Your feedback helps us get better.
Date of purchase: 09/29/2022
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Aline Youens
Gravelly Beach
3 years ago
What Aline Youens said about Mocka Australia:
Great products...fast delivery...would shop here again
Mocka Customer Service AU
Mocka Australia
3 years ago
We are so grateful for your kind words. Thanks for sharing your review with us.
Date of purchase: 09/25/2022
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Sue Peel
3 years ago
What Sue Peel said about Mocka Australia:
Product was good quality and delivery was quick
My only complaint is lenquired about this product months ago and asked to be notified when it came back in stock and despite leaving my details to be...
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Mocka Customer Service AU
Mocka Australia
3 years ago
We are so sorry. We’re normally known for our exceptional attention to detail. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review.
As a repeat customer of Mocka, I am disappointed with their service. I had to contact them after a month of receiving my shipping update as my item had not arrived. My parcel was deemed lost and the...
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Mocka Customer Service AU
Mocka Australia
3 years ago
We believe we have taken all reasonable steps to address your concerns. We always aim to deliver a great experience, and we are sorry when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
I loved the 2 tables 1 I did have a little problem with but not really noticeable
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com. au and We’ll work with you to resolve any issues as quickly as possible.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com. au and We’ll work with you to resolve any issues as quickly as possible.
Date of purchase: 09/25/2022
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Jodie Swain
Ballina
3 years ago
What Jodie Swain said about Mocka Australia:
Glad I only paid half price and free postage as it's not great quality
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com. au and We’ll work with you to resolve any issues as quickly as possible.
Great company to deal with. Good with their updates.
Products were as stated, nothing missing in our 2 flat pack boxes, in fact there were extra screws and caps. All assembly was easy & instructions...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you so much for taking the time to leave us this amazing review.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
We are grateful that you took the time out to leave us a review.
Mocka Customer Service AU
Mocka Australia
3 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
