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Mintra Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

ND

Nicolae Daniel

Feefo Verified

4 years ago

What Nicolae Daniel said about Mintra:

Good experience

Eleni

Mintra

4 years ago

We appreciate the feedback!

Product reviews

Date of purchase: 02/14/2022

0

RI

Richard

Feefo Verified

4 years ago

What Richard said about Mintra:

Disappointed

The staff at mintra are very helpful and kind. Unfortunately the mist product was not good. There was multiple technical issues, mainly with the modules not allowing me to submit answers. The...

Eleni

Mintra

4 years ago

Thank you for your feedback and we apologise for the issues you experienced with the MIST online course over the weekend. We can see from our records that you were using our chat service, however as the automated reply explains, this isn’t active over the weekend. Our support team operate 7 days a week between the hours of 8 am and 10 pm. During the weekend, our support phone number (+44 (0) 8432 247840) switches to a voicemail service after providing the caller with our support email address: support@mintra.com. This email address is monitored from 8 am till 10 pm at the weekends by our support technicians. Again, please accept our apologies and we are pleased these issues have now been resolved for you and your MIST certificate recorded in our system.

Product reviews

Eleni

Mintra

4 years ago

Thank you for your feedback and we apologise for the issues you experienced with the MIST online course over the weekend. We can see from our records that you were using our chat service, however as the automated reply explains, this isn’t active over the weekend. Our support team operate 7 days a week between the hours of 8 am and 10 pm. During the weekend, our support phone number (+44 (0) 8432 247840) switches to a voicemail service after providing the caller with our support email address: support@mintra.com. This email address is monitored from 8 am till 10 pm at the weekends by our support technicians. Again, please accept our apologies and we are pleased these issues have now been resolved for you and your MIST certificate recorded in our system.

Date of purchase: 02/09/2022

0

PR

Predrag

Feefo Verified

Belgrade, Serbia

4 years ago

What Predrag said about Mintra:

Fast. Understandable. Easy to navigate.

I will recommend MINTRA. I should use there services again in the near future. Good organized, easy to use.

Eleni

Mintra

4 years ago

Thank you for the amazing comments, we love to see that you enjoyed your experience with Mintra!

Product reviews

Date of purchase: 02/09/2022

0

Trusted Customer

Feefo Verified

4 years ago

It was a very long dragged out course

Eleni

Mintra

4 years ago

Thank you for your feedback on the MIST-Online course and we are sorry that you felt the course was too long. The online course has been built to the OPITO standard and must contain all the required learning outcomes. The MIST-Online pre-assessment is specifically designed to strip out any topics you already know and tailor the course to your knowledge gaps. Thank you again for taking the time to leave feedback.

Product reviews

Eleni

Mintra

4 years ago

Thank you for your feedback on the MIST-Online course and we are sorry that you felt the course was too long. The online course has been built to the OPITO standard and must contain all the required learning outcomes. The MIST-Online pre-assessment is specifically designed to strip out any topics you already know and tailor the course to your knowledge gaps. Thank you again for taking the time to leave feedback.

Date of purchase: 02/09/2022

0

GR

Graham

Feefo Verified

4 years ago

What Graham said about Mintra:

generally very helpful, polite and attentive.

Eleni

Mintra

4 years ago

Thank you, Graham, for the great reviews and feedback!

Product reviews

Date of purchase: 02/03/2022

0

CE

Carlo Emmanuel

Feefo Verified

4 years ago

What Carlo Emmanuel said about Mintra:

Good refresher for experienced personnel

Good online elearning. Gave me good useful knowledge.

Eleni

Mintra

4 years ago

Such great comments! We are delighted you enjoyed the course.

Product reviews

Date of purchase: 01/28/2022

0

HK

Harrison Kofi

Feefo Verified

Takoradi, Ghana

4 years ago

What Harrison Kofi said about Mintra:

Amazing

Perfect and more proactive

Eleni

Mintra

4 years ago

Thank you for the amazing feedback, Kofi!

Product reviews

Date of purchase: 01/26/2022

0

RO

Ronald

Feefo Verified

4 years ago

What Ronald said about Mintra:

Good online course

Good online course. Only had problem getting the certificate. Called Mintra office and the problem was sorted.

Eleni

Mintra

4 years ago

Thank you for the great review, Ronald. We are pleased to hear that we were able to assist you in the process!

Product reviews

Date of purchase: 02/02/2022

1

AN

Andrew

Feefo Verified

4 years ago

What Andrew said about Mintra:

The online process was very slick and the content was engaging.

I would recommend to others. Good service.

Eleni

Mintra

4 years ago

wow! what a great review! thank you for the feedback.

Product reviews

Date of purchase: 01/31/2022

0

Trusted Customer

Feefo Verified

4 years ago

Easy to buy and course easy to access.to do it.

Eleni

Mintra

4 years ago

Thank you for the great review!

Product reviews

Date of purchase: 01/28/2022

1

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