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Mintra Reviews | Customer Service Reviews for https://www.feefo.com/reviews/mintra | Feefo

Trusted Customer

Feefo Verified

4 years ago

Course is excellent. would appreciate if you could include more details on the certificates such as expiry date, ID number of attendant etc

Eleni

Mintra

4 years ago

Thank you for your feedback on the OPITO Authorised Gas Tester online course. A Mintra certificate is generated automatically upon completion for all our online courses, which includes a unique certificate number and completion date. We do not currently include an expiry date as this varies depending on the employing company. For OPITO courses, identity verification is required before you can receive your certificate. Our support team have been in touch with you to fill out the required forms in order to generate your OPITO certificate for you Authorised Gas Tester course.

Product reviews

Date of purchase: 02/25/2022

0

GA

Garry

Feefo Verified

4 years ago

What Garry said about Mintra:

Very good course, it covers areas that we have not required to do before, but was able to answer, but over all a good course.

Eleni

Mintra

4 years ago

Thank you for the great comments, Garry. We love to see that you enjoyed your training with Mintra.

Date of purchase: 02/25/2022

0

EM

EMIL

Feefo Verified

4 years ago

What EMIL said about Mintra:

excelent serviciu prestat de provider

rapiditate, complexitate, ușor de accesat și seriozitate. recomand cu încredere.

Eleni

Mintra

4 years ago

WOW! We really appreciate your amazing comments and thank you for recommending!

Product reviews

Date of purchase: 02/24/2022

0

ND

Nicolae Daniel

Feefo Verified

4 years ago

What Nicolae Daniel said about Mintra:

Good experience

Eleni

Mintra

4 years ago

We appreciate the feedback!

Product reviews

Date of purchase: 02/14/2022

0

RI

Richard

Feefo Verified

4 years ago

What Richard said about Mintra:

Disappointed

The staff at mintra are very helpful and kind. Unfortunately the mist product was not good. There was multiple technical issues, mainly with the modules not allowing me to submit answers. The...

Eleni

Mintra

4 years ago

Thank you for your feedback and we apologise for the issues you experienced with the MIST online course over the weekend. We can see from our records that you were using our chat service, however as the automated reply explains, this isn’t active over the weekend. Our support team operate 7 days a week between the hours of 8 am and 10 pm. During the weekend, our support phone number (+44 (0) 8432 247840) switches to a voicemail service after providing the caller with our support email address: support@mintra.com. This email address is monitored from 8 am till 10 pm at the weekends by our support technicians. Again, please accept our apologies and we are pleased these issues have now been resolved for you and your MIST certificate recorded in our system.

Product reviews

Eleni

Mintra

4 years ago

Thank you for your feedback and we apologise for the issues you experienced with the MIST online course over the weekend. We can see from our records that you were using our chat service, however as the automated reply explains, this isn’t active over the weekend. Our support team operate 7 days a week between the hours of 8 am and 10 pm. During the weekend, our support phone number (+44 (0) 8432 247840) switches to a voicemail service after providing the caller with our support email address: support@mintra.com. This email address is monitored from 8 am till 10 pm at the weekends by our support technicians. Again, please accept our apologies and we are pleased these issues have now been resolved for you and your MIST certificate recorded in our system.

Date of purchase: 02/09/2022

0

PR

Predrag

Feefo Verified

Belgrade, Serbia

4 years ago

What Predrag said about Mintra:

Fast. Understandable. Easy to navigate.

I will recommend MINTRA. I should use there services again in the near future. Good organized, easy to use.

Eleni

Mintra

4 years ago

Thank you for the amazing comments, we love to see that you enjoyed your experience with Mintra!

Product reviews

Date of purchase: 02/09/2022

0

Trusted Customer

Feefo Verified

4 years ago

It was a very long dragged out course

Eleni

Mintra

4 years ago

Thank you for your feedback on the MIST-Online course and we are sorry that you felt the course was too long. The online course has been built to the OPITO standard and must contain all the required learning outcomes. The MIST-Online pre-assessment is specifically designed to strip out any topics you already know and tailor the course to your knowledge gaps. Thank you again for taking the time to leave feedback.

Product reviews

Eleni

Mintra

4 years ago

Thank you for your feedback on the MIST-Online course and we are sorry that you felt the course was too long. The online course has been built to the OPITO standard and must contain all the required learning outcomes. The MIST-Online pre-assessment is specifically designed to strip out any topics you already know and tailor the course to your knowledge gaps. Thank you again for taking the time to leave feedback.

Date of purchase: 02/09/2022

0

GR

Graham

Feefo Verified

4 years ago

What Graham said about Mintra:

generally very helpful, polite and attentive.

Eleni

Mintra

4 years ago

Thank you, Graham, for the great reviews and feedback!

Product reviews

Date of purchase: 02/03/2022

0

CE

Carlo Emmanuel

Feefo Verified

4 years ago

What Carlo Emmanuel said about Mintra:

Good refresher for experienced personnel

Good online elearning. Gave me good useful knowledge.

Eleni

Mintra

4 years ago

Such great comments! We are delighted you enjoyed the course.

Product reviews

Date of purchase: 01/28/2022

0

HK

Harrison Kofi

Feefo Verified

Takoradi, Ghana

4 years ago

What Harrison Kofi said about Mintra:

Amazing

Perfect and more proactive

Eleni

Mintra

4 years ago

Thank you for the amazing feedback, Kofi!

Product reviews

Date of purchase: 01/26/2022

0

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