The verbal commentary was frequently cut short, so the written details were required for complete comprehension.
Eleni
Mintra
3 years ago
Thank you for sharing your thoughts and experience Marcus - we really appreciate it. We are sorry you experienced a problem with the audio on the MIST course. If you have any technical issues with a course, our support team is on hand to help and can check your computer settings at the time. If you have any further questions, please feel free to get in touch and the team will be more than happy to help.
I Finished The Course but for some reason was not saved the 100 % Results and i Didn't receive my Certificate.
Eleni
Mintra
3 years ago
Hi Alejandro, we are sorry to hear that you have had an issue with completing the IMIST course. Our technical support team have advised that you have not yet filled in the mandatory OPITO survey or completed the course to receive the OPITO certificate. Once both are completed, an OPITO certificate will be issued. If you have any further questions, please contact learningcentre@mintra.com and the team will be happy to help.
Product reviews
Eleni
Mintra
3 years ago
We are sorry to hear that you have had an issue with completing the IMIST course. Our technical support team have advised that you have not yet filled in the mandatory OPITO survey or completed the course to receive the OPITO certificate. Once both are completed, an OPITO certificate will be issued. If you have any further questions, please contact learningcentre@mintra.com and the team will be happy to help.
Date of purchase: 05/30/2022
1
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MG
Madalin Gabriel
Feefo Verified
3 years ago
What Madalin Gabriel said about Mintra:
The course is very easy to understand and it doesn't take too much time to finish it.
I strongly recommend to somebody else
Eleni
Mintra
3 years ago
Madalin, that is an amazing review and great comments - we really appreciate it. We are delighted to see that you have found your training pleasant, useful, and efficient!
Product reviews
Eleni
Mintra
3 years ago
Thank you for the 5-star review!
Date of purchase: 07/15/2022
1
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AL
Alan
Feefo Verified
3 years ago
What Alan said about Mintra:
Easy to use,and taught the weak spots well
Eleni
Mintra
3 years ago
Amazing to hear Alan, we are delighted you found your training useful!
Product reviews
Eleni
Mintra
3 years ago
Thank you for the great feedback, I will make sure to pass it on to our content and website teams!
Good at taking money but the customer service is awful. I queried if joining instructions had been sent to candidates last week and I've still not received an answer, despite 4 emails being sent.
Eleni
Mintra
3 years ago
Thank you for purchasing from Mintra and we apologise for the issue you have raised about our technical support service. We have investigated the communications log and can see there was a delay in replying to one of your emails and we have confirmed that your query has since been fully resolved. Please accept the discount code we have sent you as some compensation and if we can assist with anything else, please do not hesitate to get in touch.
Product reviews
Eleni
Mintra
3 years ago
Thank you for purchasing from Mintra and we apologise for the issue you have raised about our technical support service. We have investigated the communications log and can see there was a delay in replying to one of your emails and we have confirmed that your query has since been fully resolved. Please accept the discount code we have sent you as some compensation and if we can assist with anything else, please do not hesitate to get in touch.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.