I paid for the course but can not log in to undertake the course. Assistance in the matter has been tardy at best.
Eleni
Mintra
2 years ago
Thank you for taking the time to share your feedback and we are sorry to hear that you experienced an issue while accessing the course. We have checked with the team and can see that you had an issue with the identity verification prior to the course. Our support team were able to respond to you within an hour to offer you assistance and resolve your request.
Product reviews
Eleni
Mintra
2 years ago
Thank you taking the time to share your experience with us, and we are happy to see that you have now completed the course and have your certificate. We are sorry you didn’t have the smoothest ID verification process, but we are glad our support team were able to guide you through it so you can access your training.
Date of purchase: 02/29/2024
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Trusted Customer
Feefo Verified
2 years ago
Course designed in good way
Eleni
Mintra
2 years ago
Thank you so much for the excellent review! We are delighted to see that you enjoyed our course design
Product reviews
Eleni
Mintra
2 years ago
That's amazing! We love that we were able to contribute to your safety knowledge, thank you so much for the 5-star review!
Daniel, thank you so much for taking the time to share your feedback with us. We absolutely love this review and we are so glad to see that you found the training process easy and straight-forward!
Product reviews
Eleni
Mintra
2 years ago
WOW, such an incredible review! Thank you so much for taking the time to share these comments with us! We are so glad we were able to make your training efficient and effective.
Great course, easy to book. Course was easy to navigate and covered the course perfectly. Had to contact using chat and question answered straight away.
Eleni
Mintra
2 years ago
That is an amazing review! Thank you so much for taking the time to share your thoughts, Iain. We are thrilled you enjoyed your course, and found the process hassle free!
Product reviews
Eleni
Mintra
2 years ago
Thank you so much for the excellent review and the amazing comments, we are thrilled you enjoyed your safety training with Mintra!
Andrew, thank you so much for taking the time to leave such a wonderful review regarding the service of our team. We are delighted you had such a positive experience with Mintra!
Product reviews
Eleni
Mintra
2 years ago
This is amazing to hear! Our number one goal is to create value for our customers, so thank you for the excellent comments.
They did very well with the support centre in terms responding to email, very swift and appropriate. But one problem I have is that my first three verification attempt failed, another three attempts...
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Eleni
Mintra
2 years ago
Thank you so much for taking the time to share your experience with us, we are delighted to see that our team has helped you navigate through your training experience promptly. I have checked with our support team, who has now reset your ID verification attempts so you are ready to give this another go. We recommend following the detailed instructions listed in the email you have received from our support advisor. ID verification is a requirement set by OPITO in order to be able to do the IMIST course. Best of luck with your training!
Product reviews
Eleni
Mintra
2 years ago
Thank you so much for the excellent review, we really appreciate it! We are happy to see you had a smooth an straight forward experience on our website.
Date of purchase: 02/20/2024
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SE
SERVAIS
Feefo Verified
2 years ago
What SERVAIS said about Mintra:
It was amazing
Eleni
Mintra
2 years ago
Servais, we absolutely love to read such reviews! Thank you so much for taking the time to share your thoughts with us, we are glad you had a good training experience with us.
Product reviews
Eleni
Mintra
2 years ago
Thank you so much for taking the time to share your experience with us! We are delighted you have a positive training experience with Mintra
Date of purchase: 02/19/2024
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KA
Kamil
Feefo Verified
2 years ago
What Kamil said about Mintra:
Realny recommended
Eleni
Mintra
2 years ago
Thank you so much, Kamil! We really appreciate your excellent review and we are so thrilled you enjoyed your training with us.
Product reviews
Eleni
Mintra
2 years ago
Thank you so much for taking the time to share your feedback with us and leave a 5-star review!
Date of purchase: 02/17/2024
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SE
Sean
Feefo Verified
2 years ago
What Sean said about Mintra:
I recently purchased a IMIST course over MINSTA website and had the most professional experience with regards to service. The course was professionally laid out and more than enough material was...
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Eleni
Mintra
2 years ago
WOW! We absolutely love your comments and to see that our training content contributed to your safety knowledge. Thank you so much for taking the time to share your experience with Mintra!
Product reviews
Eleni
Mintra
2 years ago
This is such an amazing review! Thank you so much for sharing with us, Sean. We are delighted that you found our website experience straight forward and smooth!
Easy to access but the material could benefit with some improvement and relevance to currrent conditions and technological improvements. Some of the info is outdated. It should also be tailored to...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.