Poor service when the course locked out myself. Still waiting a day later to get any help to get my paid course unlocked. Lack of response abissmal.
Eleni
Mintra
1 year ago
Thank you for your feedback and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to within our guaranteed six-hour SLA guidelines. Your ID verification attempts have been renewed and our support team have provided you with additional guidance to assist with the process. If you require any further assistance please do not hesitate to contact support@mintra.com.
Product reviews
Eleni
Mintra
1 year ago
Thank you for your feedback and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to within our guaranteed six-hour SLA guidelines. Your ID verification attempts have been renewed and our support team have provided you with additional guidance to assist with the process. If you require any further assistance please do not hesitate to contact support@mintra.com.
Date of purchase: 08/01/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Overall experience is good
Eleni
Mintra
1 year ago
Thank you so much for the great review, we are thrilled you had a positive training experience with Mintra!
Product reviews
Eleni
Mintra
1 year ago
We are thrilled to see you have enjoyed your Mintra training! Thank you for taking the time.
Date of purchase: 07/27/2024
0
Share
MH
Mohamed Hassan
Feefo Verified
Abu Dhabi
1 year ago
Eleni
Mintra
1 year ago
Thank you Mohamed for the excellent review!
Product reviews
Uploaded media
View all media (1)
Eleni
Mintra
1 year ago
Thank you for the 5 stars, we really appreciate it!
I thought it was very interesting and easygoing very good and very informative
Eleni
Mintra
1 year ago
Thank you so much for the excellent review! We are so thrilled to read you had a positive training experience with Mintra.
Product reviews
Eleni
Mintra
1 year ago
Thank you so much for the perfect feedback! We are delighted we were able to make your learning experience as efficient and straight-forward as possible.
Date of purchase: 07/25/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Eleni
Mintra
1 year ago
Thank you for the 5-star review!
Product reviews
Date of purchase: 07/18/2024
0
Share
Trusted Customer
Feefo Verified
1 year ago
Eleni
Mintra
1 year ago
Thank you for the excellent review!
Product reviews
Eleni
Mintra
1 year ago
We really appreciate the 5 stars! Thank you for taking the time, we are thrilled you has a pleasant training experience with Mintra.
I receive the course very fast and working very well, thanks . I have over 20 years on offshore experience with different company
Eleni
Mintra
1 year ago
Thank you so much, Chelcea for taking the time to share your experience with us. We are delighted to see that you have found the course helpful and and overall efficient process!
Product reviews
Uploaded media
View all media (1)
Eleni
Mintra
1 year ago
Thank you so much for the excellent review! We are so pleased to see that you have enjoyed your Mintra training and that you have found it efficient and effective.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.