Thank you for your feedback Julian, and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to. Unfortunately, it looks like the email address you initially provided was input incorrectly in our Live Chat system which may have meant you did not receive notifications with the responses from the team. We are pleased to see that you have now been able to complete the ID verification, if you require any further assistance please do not hesitate to contact support@mintra.com
Product reviews
Eleni
Mintra
1 year ago
Thank you for your feedback Julian, and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to. Unfortunately, it looks like the email address you initially provided was input incorrectly in our Live Chat system which may have meant you did not receive notifications with the responses from the team. We are pleased to see that you have now been able to complete the ID verification, if you require any further assistance please do not hesitate to contact support@mintra.com
Date of purchase: 05/26/2025
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Wayne
Feefo Verified
Spain
1 year ago
Eleni
Mintra
1 year ago
Thank you, Wayne for the great review!
Product reviews
Eleni
Mintra
1 year ago
Thank you, Wayne for the great review and for choosing Mintra!
Thank you, Michal for the 5 stars! We are happy to see you enjoyed your training with Mintra
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Eleni
Mintra
1 year ago
Thank you so much for the excellent review and feedback! we are delighted you enjoyed your training experience with Mintra.
Date of purchase: 05/19/2025
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Prashant
Feefo Verified
Mumbai
1 year ago
Eleni
Mintra
1 year ago
Thank you, Prashant for the great review and for choosing Mintra!
Product reviews
Eleni
Mintra
1 year ago
Thank you, Prashant for your feedback!
Date of purchase: 05/19/2025
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neil
Feefo Verified
Fleetwood Lancashire
1 year ago
Eleni
Mintra
1 year ago
Thank you for your review. We have checked with our support team, and we understand that you were offered options to either reset your original course or mark it as complete. Instead of these options we provided, you chose to purchase and complete a different course. Unfortunately, as both courses were accessed and/or completed by yourself we are unable to offer a refund. If you require any further help, please do not hesitate to contact us.
Product reviews
Eleni
Mintra
1 year ago
Thank you for your review. We have checked with our support team, and we understand that you were offered options to either reset your original course or mark it as complete. Instead of these options we provided, you chose to purchase and complete a different course. Unfortunately, as both courses were accessed and/or completed by yourself we are unable to offer a refund. If you require any further help, please do not hesitate to contact us.
Date of purchase: 05/15/2025
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Trusted Customer
Feefo Verified
1 year ago
Eleni
Mintra
1 year ago
Thank you for the great review!
Product reviews
Eleni
Mintra
1 year ago
Thank you for the great review and feedback!
Date of purchase: 05/15/2025
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Trusted Customer
Feefo Verified
1 year ago
Eleni
Mintra
1 year ago
Thank you so much for the 5 stars! We are thrilled you enjoyed your training with Mintra.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.