My first contact with Minerva was over the phone with Julye at their Cardiff office, this pretty much set the pace. Professional, courteous, on time and a very pleasant experience over all. Well done...
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Pernille
Minerva Hearing
7 years ago
Many thanks for the lovely feedback - we're happy to hear you enjoy the over service offered! We would be happy to service you again!
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MH
Minerva Hearing
7 years ago
Date of purchase: 04/19/2018
What Minerva Hearing said about Minerva Hearing:
Good service and very very speedy delivery! Fast and clear responses to my questions . Thanks!
Pernille
Minerva Hearing
7 years ago
We're happy to hear that you enjoyed the speedy delivery! Happy to assist you in future if needed!
Technical issues at first but swiftly sorted by Julye Elliott - customer service at its best!
Pay Julie more and hang on to her!
Loose a star for tech issues and confusion over ear moulding (which...
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Product reviews
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Trusted Customer
7 years ago
Date of purchase: 06/14/2017
yes very happy. put me at my ease.told me what was going to happen,and talked me through it as it was being done,worked out what filter i needed...more than helpful.... can't fault the service.......
The service was tailored and personal to me and they were helpful and communicative throughout my purchase process. The product being perfect was the icing on the cake!
The product fell short in terms of quality and reliability. Upon sending back a couple of times, being given no option but to buy a second cable, I eventually lost on plug as it was constantly loose....
Minerva Hearing is the longest established custom hearing product specialist in Europe with more than 8 million custom ear pieces produced. To provide the ultimate service we put you first by offering the highest levels of customer quality and service. This together with our quality products at competitive prices helps you buy with confidence . Come to Minerva Hearing to Preserve your valuable hearing, Enhance your Audio Experience and Protect against harmful noise levels. Your hearing is a vital sense which you need to look after for your Work and Leisure lifestyle choices.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Minerva Hearing is the longest established custom hearing product specialist in Europe with more than 8 million custom ear pieces produced. To provide the ultimate service we put you first by offering the highest levels of customer quality and service. This together with our quality products at competitive prices helps you buy with confidence . Come to Minerva Hearing to Preserve your valuable hearing, Enhance your Audio Experience and Protect against harmful noise levels. Your hearing is a vital sense which you need to look after for your Work and Leisure lifestyle choices.
