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Mercantile Trust Reviews

Rated
Exceptional

Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages.

Service
5
/5

5

4

3

2

1

42

2

0

0

0

44

ratings over the past year

Displaying all 87 reviews
ML
Ms Kim Lane
Bedford
1 year ago
Date of purchase: 03/13/2024
What Ms Kim Lane said about Mercantile Trust:
Excellent service
The service was very good and helpful , and guided me through every step
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Amit
Mercantile Trust
1 year ago
Ms Lane, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
NI
Nicola
Wales
1 year ago
Date of purchase: 02/29/2024
What Nicola said about Mercantile Trust:
Highly recommended
Super quick service, extremely helpful and knowledgeable. I would highly recommend Mercantile Trust to anyone needing finance.
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Amit
Mercantile Trust
1 year ago
Miss Berry, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
Trusted Customer
1 year ago
Date of purchase: 02/20/2024
My experience with Mercantile Trust
The service was excellent and mind blowing . The time between application and completion was approximately 3 weeks.
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Amit
Mercantile Trust
1 year ago
Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
Trusted Customer
1 year ago
Date of purchase: 02/16/2024
Efficient, reliable common sense approach.
Efficiency and reliability and use of common sense lending.
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Amit
Mercantile Trust
1 year ago
Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
Trusted Customer
1 year ago
Date of purchase: 02/16/2024
Loan
Friendly and professional business to transact with. Great security controls.
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Amit
Mercantile Trust
1 year ago
Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
MB
Mr Graham Bottley
1 year ago
Date of purchase: 02/07/2024
What Mr Graham Bottley said about Mercantile Trust:
Excellent
Efficient and helpful staff. Everything was done properly but with the minimum of fuss and hassle. A pleasure to deal with.
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Amit
Mercantile Trust
1 year ago
Mr Bottley, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
ME
Mr Kirk Elwood
1 year ago
Date of purchase: 01/26/2024
What Mr Kirk Elwood said about Mercantile Trust:
Very 3asy system and staff great where assistance was needed
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Amit
Mercantile Trust
1 year ago
Mr Elwood, thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
Trusted Customer
1 year ago
Date of purchase: 01/17/2024
Really quick processing and very professional and straight forward process.
Really quick processing and very professional and straight forward process. They kept me updated with application progress. I highly recommond them.Their rates were slightly higher but as compare to...

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Courtney Laskey
Mercantile Trust
1 year ago
Thank you for taking the time to share your feedback on the service you received from the team. It really means a lot to us. As a specialist lender, delivering a swift process with excellent customer service is the foundation of our business, so hearing that their work has been so impressive is brilliant. I have passed on your kind words onto the team. They are truly grateful! Should you need anything in the future, don't hesitate to give us a call. We are always happy to help.
Trusted Customer
1 year ago
Date of purchase: 01/03/2024
Gifted money from my rental to my son
I thought they where quick .friendly my son moves Nxt wk now due to fast work .as I’ve gifted money from my rented house thank you s noon
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Courtney Laskey
Mercantile Trust
1 year ago
Thank you for taking the time to provide feedback. It really does means a lot to us. Our aim is to make the process as straightforward and stress free as possible. I'm so glad that we could help you and your son. I'll be sure to pass on the message to the team, they'll be delighted. If you need anything don't hesitate to get in touch.
MT
Mr Thompson
1 year ago
Date of purchase: 09/04/2023
What Mr Thompson said about Mercantile Trust:
I got my money quick but they are very extremely strict with their ID criteria which I got caught out at the last moments, but, I understand.
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Courtney Laskey
Mercantile Trust
1 year ago
Thank you for leaving a review. I'm glad we could help you get the funds you needed, quickly. As a lender we have a responsibility to ensure customers meet our policy and criteria which is why there are various checks. Should you need anything in the future please don't hesitate to contact a member of the team.
About Mercantile Trust
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years.
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Office 2, 1st Floor, Building 2, Axis, Watford, Hertfordshire, WD24 4YW, United Kingdom
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About Mercantile Trust
Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages. They are part of the Norfolk Capital Group of Companies that have been providing loans for over 35 years.