I swapped this mattres because it was way too soft despite being listed as as a medium firmness. It was a good quality mattress but didn't provide the level of firmness or support that was expected....
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Date of purchase: 09/27/2025
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MI
Mihaita
Feefo Verified
GBR
8 months ago
Luna 4000 Support Gel Memory Pocket Hybrid Mattress
Brilliant mattress expensive but worth the money, enjoying my sleep.
However now I've purchased said mattress please stop sending me e-mails Every single day!
I do not need another one!
I've blocked...
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0
Harrison Spinks Cotterdale 13250 Pocket Pillow Top Mattress
I thought I was getting a new comfortable mattress but it seems I was mistaken. When I slept on it for the first night it was fine but when I came to sleep on it the NEXT NIGHT it still had the...
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Leigh
Mattress Online
8 months ago
Hi Barry
I am sorry you are not finding your mattress comfortable - we appreciate the feedback.
The mattress you have purchased does come with a 60-night Comfort Trial; if you are not finding it comfortable you would be more than welcome to exchange this for something more suitable.
If you would like to make contact with our Doncaster Store team on 01302 965927 or doncaster@mattressonline.co.uk, we can discuss the options with you.
Kind regards
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
