the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
Read more
BVG Group Ltd
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
the first order i did not get, and had to Waite 5 days to get my money bavk, even tho they cancelled my order. it took several emails to find out what had happened, without an apology ! I have...
Read more
Matrix Nutrition
Matrix Nutrition
13 years ago
We apologise for the issues experienced in the cancellation and refund of this order.
We always attempt to ensure that all products are in stock and all payments taken are refunded as quickly as possible.
Our admin system has been vastly upgraded in the last week so that stock issues should be far less frequent. In addition, as payments will only be taken at point of dispatch, any such issues would be resolved without payment being taken.
Our apologies again for the inconvenience caused.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
Read more
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
delivery adress not transferred to courier properly so my package was delivered to a charity shop two miles away, after spending nearly an hour waiting for them to pick up the phone i gave up and...
Read more
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your feedback and our apologies for any issues experienced in delivery of your goods.
We are glad that this has been resolved for you.
If you have any concerns when placing further orders about the delivery process please contact our customer service team at info@supplementcentre.com or call us and we will ensure that further deliveries are free from trouble.
Product reviews
Date of purchase: 04/10/2013
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Trusted Customer
Feefo Verified
13 years ago
Delivered item within 3-4 days
Product reviews
BVG Group Ltd
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.
Date of purchase: 04/10/2013
0
Share
Trusted Customer
Feefo Verified
13 years ago
Delivered item within 3-4 days
Product reviews
Matrix Nutrition
Matrix Nutrition
13 years ago
Many thanks for your positive feedback on our products and services – it is much appreciated!
We are happy that you are having good results from this product and thank you for taking the time to share your experiences with us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
