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Marsh & Parsons Reviews

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ratings over the past year

Marsh & Parsons is no longer an active Feefo customer
Displaying all 1,768 reviews
TC
Trusted Customer
London W14
8 years ago
Date of purchase: 01/01/2017
What Trusted Customer said about Marsh & Parsons:
Despite a generally good service, we have the overwhelming feeling that M&P
Some, normally junior staff are asked to interface with customers with no or little experience
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Great to deal with and almost got the asking price
Very good, efficient and pleasant to deal with. some confusion around checking in the new guests but, otherwise, all good
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Jane
Marsh & Parsons
8 years ago
Dear Mr Garcia, thank you for the kind feedback, hope all was sorted in the end and we wish you all the best for the future. M&P
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Disappointing
It is the admin department that lets down the otherwise very engaged letting team with poor admin and customer service.
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Yes Have used them several times
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Jane
Marsh & Parsons
8 years ago
Hi 

Thanks for the great feedback and glad we could be of help on multiple occasions. 

We wish you all the best 
M&P
TC
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
What Trusted Customer said about Marsh & Parsons:
Disappointing and frustrating.
I find it disappointing how they don't get to know their client, frustrating how unresponsive they are - I need to chase several times after emailing / leaving a voicemail before I get an answer and...

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TC
Trusted Customer
London N19
8 years ago
Date of purchase: 08/11/2016
What Trusted Customer said about Marsh & Parsons:
Deception and desperation
I was told incorrectly at the start that the vendors had been granted probate. That turned out not to be true. The fact that probate had not yet been granted was not revealed until my solicitor...

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TC
Trusted Customer
City Kensington and Chelsea
8 years ago
Date of purchase: 12/08/2016
What Trusted Customer said about Marsh & Parsons:
The flat was sold after four months, finally within three weeks of the client putting in an offer. But the previous potential buyers were slow and I do not think Mand P were assiduous in keeping the...

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Laurence
Marsh & Parsons
8 years ago
Hi Dr Dow. Thanks ever so much for your feedback and we'll certainly take your comments on board. Wishing you the best of luck in the future.
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Recommending minor improvements to the property needs to improve. I live abroad and from the photos I can see minor maintenance items growing, but no one mentions anything.
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Laurence
Marsh & Parsons
8 years ago
Hi Mrs Ray. Thank you for your feedback. If there are specific issues with maintenance please do raise them with your property manager who will be happy to help and arrange for them to be resolved on your behalf. Wishing you the very best.
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Rented my property quickly. Excellent customer service afterwards.
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Laurence
Marsh & Parsons
8 years ago
Hi Mr Rushton. Thanks very much for your positive feedback. Wishing you the very best for the future.
Trusted Customer
8 years ago
Date of purchase: 01/01/2017
Worse service
I would never rent my flat through Marsh and Parson again and would never recommend them to anyone. I have given them one star only as they did actually find a good tenant, but everything else was a...

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About Marsh & Parsons
Matching people and property for over 160 years.
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80 Hammersmith Road, London, Greater London, W14 8UD, United Kingdom
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About Marsh & Parsons
Matching people and property for over 160 years.