Marsdens website was easy to use, gave appropriate and accurate information about the cottage we chose and provided the necessary details to find the cottage and key collection. This was my first...
Expected better communication. Had confirmation of the booking and that was it. No follow on with directions, time of access etc. Had to call the local office for this information on arrival in the...
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Marsdens Devon Cottages
Marsdens Devon Cottages
11 years ago
Thank you so much for your comments. I am sorry you were a little unhappy with our office procedures.
We did send out your travel details, with your confirmation and also sent them again just before the start your holiday, so sorry you did not receive them.
Our team really do appreciate all the points raised and thank you for taking time to respond.
Arlene
Customer Service Manager
I have aways received excellent customer service from Marsdens. I did have reason to complain about a property, not the most recent trip, and the issues were dealt with, however, I have yet to...
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Trusted Customer
11 years ago
Good service, as always
Product reviews
Trusted Customer
11 years ago
Absolutely wonderful location. Property exceeded expectants, will definitely visit this one again!
Date of purchase: 04/20/2015
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Trusted Customer
11 years ago
They were efficient and helpful
Product reviews
Date of purchase: 04/19/2015
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Trusted Customer
11 years ago
The staff at Marsdens was responsive and helpful and kind!
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